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Manager Customer Service

Location:
Montreal, QC, Canada
Posted:
May 14, 2016

Contact this candidate

Resume:

Brigitte Doucet

Address:

Phone:

Email:

**** ******* ******

Montreal (Quebec)

H4H 2G7

**** *******

Montreal, Canada

H4H 2G7

514-***-****

******.******@*****.***

Languages:

Education:

French, English

Software and networking

Montreal Academy of technology

College degree

Andre-Laurendeau Academy

High School degree

Ste-Anne Academy

2008-

Account manager

C.R. Laurence Co. / Canada

Architectural hardware manufacturer

Fonctions :

Represent the company and advise customers, architects for the choice of architectural hardware

Representing and selling to glazing contractors, architects, designers

Architectural specifications

Managing a group of customer service representatives, brokers, suppliers

Opening up new accounts and following up on existing accounts and projects

Representing the company at trade shows

2005-2008

Account manager

Premier - School Specialty / Canada

Education Resource Manufacturer

Functions:

Represent the company and advise the customers for their choice of education products and programs

Representing and selling to schools and schools boards administrators and educators, products and programs

Training educators on programs and products

Managing a group of customer care representatives and brokers

2000-2005

Account manager

Arriscraft International / Canada

Brick and stone manufacturer

Functions:

Represent the company and advise the customers in the choices of brick and stone products

Representing and selling to contractors, distribution network and architectural specifications

Following up on projects with architects, designers, contractors and distributors

Training distributors showroom sales representatives on products

Representing the company at trade shows

1996-2000

Account manager

Streamline Sales and Marketing / Canada

Hardware manufacturer

Functions:

Represent the company and advise the customers in the choices of hardware

Representing and selling to contractors, distribution network and architectural specifications

Following up on projects with architects, designers, contractors and distributors

Training distributors showroom sales representatives on products

Representing the company at trade shows

Activities:

Martial Arts - Yoga



Contact this candidate