Software Engineer, skills : software testing, test case design, qualit

Richard Manaig

Philippines: #* Sampaguita St. Jem Subdivision, Parang Marikina City

Phone: +639**********/ +632*******

E-Mail: ********@*****.***

• Over 10 years experience of combined Software Testing and System analysis for both software and hardware

• Strengths lie in project management, technical support, systems analysis, and communication skills.

• Involvement in Software Development Lifecycle (SDLC), system analysis, requirement definition, implementation, integration and testing, and maintenance as QA Lead Analyst.

• Leading the team for testing the Lending system creating test scripts, models and scenarios fot IT, BPO and Banking Industry.

• Adept experience for Global Rapid Application Deployment (GRAD) on a global I.T. infrastructure.

• Experienced in administering and troubleshooting user and system problems as per defined Service Level Agreements (SLAs).

• Working directly with customers in a consulting capacity throughout the full software life cycle includes international and domestic experience mostly in EMEA, North America, and Latin America region.

• Proficient software and systems integration and analysis, systems file conflict resolution.

• Software packaging specialist / expert using advance technology of Marimba Castanet, Wise Package Studio & AdminStudio 6 (InstallShield).

• Advanced training and experience in the application and usage of Windows 2000 Professional, Windows 2000 Server & Windows XP. Proven ability to quickly learn and apply new technologies.

• Technically sophisticated and lifelong interest in Information Technology environment.

• Exceptionally well organized, strong customer service skills, ethics and willingness to work hard to achieve employer objectives.

Bachelor's Degree: Bachelor of Science in Electronics and Communications Engineering

Adamson University, Philippines

Ermita, Manila

1994-1999

August 2013 - Present –NetworkLabs (Nokia Solutions Network)- Philippines

R&D Manager

• Responsible for Interfacing with BL’s.

• People Management, Administration, HR Relation

• Objective assignments for team members

• Performance evaluation, Salary appraisal

• Personnel development Plan, Competency development

• Overall Coordination of daily work of BL’s team.

• Managing team budget for equipment requirements, competence development, travel, team building and other team-specific expenses.

• Realization of Product Backlog items allocated to own team

• Work planning and execution

• Risk Management

June 2012- July 2013 –NetworkLabs(joint venture of Nokia-Siemens Network)- Philippines

R&D Engineer 6

• Scrum master of 15 members.

• Leading a team for functionality and performance testing of OMS server

• Coordinates with the Counterpart Manager, Clients and Developers for the whole SDLC.

• Lead the team to success by removing obstacles and maintaining Product backlogs in A360 tool.

• Committed to quality of the software developed by the team

• Innovation spirit and facilitate innovation in his/her team

• Learn and gain expertise in NSN’s end-to-end Product Creation Process

• Implementing Agile organization and other NSN methodologies.

February 2012- May 2012 –Asian Development Bank- Philippines

Sr. QA Analyst

• Testing Oracle ERP Applications for the Asian Development Bank.

•Responsible for testing TMS(Time Management Testing), LMS (Leave Management System), OMS(Overtime Management Testing) etc.

• Writes, revises, and reviews test procedures, creates test plan, test scripts.

• Executes tests, report defects and performs regression testing of the system

• Monitors program performance after implementation to prevent reoccurrence of program operating problems and ensures efficiency of operation

• Writes documentation to describe program evaluation, testing, and correction

• Evaluates proposed software or software enhancements for feasibility

• Develops utility program to test, track, and verify defects in applications

April 2010 – Dec2011 – Kforce Global Solutions - Philippines

QA Test Analyst

• Reviews deliverables and defects logged by QA Test Analyst before submission.

• Creates and maintains functional documentation using defined functional documentation templates.

• Creates test cases and reports defects using Rally and .

• Leads in testing the system for every build releases in Recruitmax.

• Test mission critical enterprise solutions including web services and enterprise portals

• Whitebox/Blackbox testing and code review.

• Regression Testing of all software application before deploying to the customers.

• Directly coordinate with our client and developers in Tampa Florida.

November 2008 – April 2010 - Sandstone Technology – Philippines

Sr. QA Test Analyst

Sandstone Technology is a leading provider of loan origination, valuation management and internet and mobile banking solutions to financial institutions globally. Our customers are blue-chip financial institutions including ANZ, Westpac, Bank of Queensland, Adelaide Bank, Credit Union of Australia and Scarborough Building Society.Our core products are front-end internet banking and lending systems providing fast, secure and reliable processing of new business applications and customer service requests.

• Build and maintain test specification for initial and ongoing projects.

• Lead in defining and refining (ongoing process improvement) QA Standards and Processes.

• Reviews deliverables and defects logged by QA Test Analyst before submission.

• Creates and maintains functional documentation using defined functional documentation templates.

• Lead adoption of Quality Assurance and Testing methodologies.

• Support, promote and reinforce the importance and necessity for comprehensive testing and QA throughout Sandstone

Jan 24 2009 – May 8 2009 – ANZ Bank – Melbourne Australia.

Sr. Consultant

Assigned to join Melbourne team for our client ANZ Bank. Leading the team for testing the lending system and creating test scripts, models and scenarios. Contributes in the planning of how work is to be carried out to meet targets of the project or team task. Mentors and shares knowledge.

June 2007 to Mar 31 2008 – Getronics Solutions Pte Ltd.- Singapore

MSI Consultant

With 28,000 employees in over 30 countries and revenues of €3bn in 2003, Getronics is one of the world's leading providers of vendor independent ICT solutions and services. Getronics global solution portfolio includes: Application, Communications, Security, Technology Transformation and Workplace Management.

• Creation of Server and WTS groups for Citrix environment, so that packages can be published and also application can be tested in Citrix Metaframe.

• Creating of GROUPS in Active Directory for deployment of the PACKAGES through SMS and Manage Client Concept.

• Packaging MSI in WISE PACKAGE STUDIO 5.6 and ORCA Resolving conflicts.

• Managing and providing remote support to the UAT users for the issues faced during UAT of the applications.

• Creation of VB Scripts to troubleshoot problems in packages for User Locked down environment.

• Performs installation & functionality checks, testing with elevated user & stability of core applications.

• Organizing application into components applies as standard from platform SDK.

• Making sure that all the Service Level Agreement (SLA) are meet.

• Creation of MST for vendor supplied MSI, multi-lingual support for application, global specification with customizations.

March 2006 to May 2007 – Hewlett Packard Asia Pacific Co. – Makati City

MSI Software Packaging & Integration Specialist/ Developer

• AdminStudio 6 (InstallShield) technology for enterprise deployment. Prepares reliable applications and patches, offering a complete suite of automated packaging, customization, conflict resolution, and quality assurance tools, for consistency & trouble-free software deployments.

• Validation against the Windows 2000 Logo Validation Suite & resolving Internal Consistency Evaluator (ICE) errors & HP generic custom ICE errors for compatibility & consistency of Windows Installer packages. These ICEs deal with practices that cover HP standards for all customers.

• Define standards for BNP Paribas, package structure design, base MSI, & merge modules.

• Validates every package before being sent out to the customer. (QA)

November 2004 – March2006 – Hewlett Packard Asia Pacific Co. – Makati City

Quality Management & Support/ Quality Assurance Specialist

• Work with the C&I Specialist to ensure the quality of the software before deploying to the customers. Double checking all the necessary documentation undergoing the quality testing process

• Only packages that function correctly in the SEWP environment and meet SEWP standards are allowed to proceed to Beta testing.

• Sending back deployed applications to the C&I Specialist if it does not meet the requirements and has a low reliability and quality

• File conflict report, installation & functionality testing, licensing management & package checking are the core procedure for zero defect & quality software.

March 2003 to November 2004 - Procter & Gamble Asia Pte. Ltd. – Makati City

Global Rapid Application Deployment Specialist/ Systems Engineer (3rd Level Technical Support)

Contracted to Microbase Inc.

Global Rapid Application Deployment (GRAD) is a component of Procter & Gamble's end-user workstation platform management strategy: the Standard Enterprise Workstation Platform (SEWP).

• Responsible for the software certification and integration, making sure that the system and the software is stable during the whole software lifecycle.

• Coordinates with the client and software vendor to resolve software issues during the pre-certification and integration process.

• Responsible for multilingual testing, extensive software testing, and resolving file system conflict to different operating system.

• Provides 3rd level support for application package issues, solutions & delivery related problems, & implements resolution prior to production deployment.

• Creates scripts (VBScript, Visual Basic 6 programming) for applications, file & registry conflict evaluation and reporting.

• Responsible for multilingual testing, extensive software testing and robust process of lab testing (test application functionality and resolves conflicts in every environment where the application will be deployed) and file-level comparison with all SEWP-certified components, update/upgrade management, saves cost and effort by eliminating possible redundancy.

• Monitor App Owner testing (AOT) and BETA issue and escalate problem when another party is needed to resolve the issue.

● People ManagementProject Planning, Resource Estimation, Quality Initiatives, Performance Evaluation

● Software Integration and Validation

● Software Testing, Agile Methodologies

● Experienced using HP Quality center, JIRA, Rally, Peoplesoft and recruitmax.

● Ability to interact favorably with strong leadership capabilities

● Willing to be trained and work under pressure

● Skilled in Windows, Microsoft Office platforms and LAN Installation.

Masters of Business Administration

Agile Methodology

HP quality Center /Pronto / JIRA

System Management Server 2003, Getronics Singapore Ltd. January 21, 2008

SMS 2003 Overview, Getronics Singapore Ltd. February 11, 2008

MSI Effective Email Writing and Effective Presentation materials, Hewlett Packard Philippines

MSI ECHO Training, Hewlett Packard Philippines,

Radia essentials, Hewlett Packard Philippines,

Validation training, Hewlett-Packard Philippines

The 20 Commandments of Software Packaging, Hewlett-Packard Philippines

Wise Packager 2005, Hewlett-Packard Philippines

Filipino, born on November 9, 1977, 36 years of age. Proactive and highly motivated. Fluent in English and Filipino languages. Has the ability to lead and can work efficiently under less supervised environment.

I hereby certify that above statements are true and correct to the best of my knowledge.

Richard Manaig

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