Customer Service Administrative Support
Resume:
OKORO JUSTINA ONOME
ADDRESS: *, ***** ****** ******** *** IJANIKIN BADAGRY EXPRESS WAY. LAGOS.
PHONE:- 080********, 080********, 081********
E-MAIL:- *****************@*****.***
SEX: Female
MARITAL STATUS: Single
DATE OF BIRTH: 5th March, 1989
STATE OF ORIGIN: Delta State.
L.G.A: Ughelli North
LANGUAGE English Language, Yoruba and Urhobo
HOBBIES/ INTEREST: Reading, Traveling and Meeting people, Surfing the internet.
OBJECTIVE
To add value to my organization through teamwork, integrity and personal commitment in a dynamic and challenging environment that enhances professional development
SCHOOLS ATTENDED WITH DATE
1.National Youth Service Corp
NYSC Certificate 2013 - 2014
2.Ekiti State University, Ado Ekiti, 2009-2013
Ekiti State, Nigeria
Educational Management
B.Ed (Hons) Second Class Lower (22)
3.Kwara State College of Education,Ilorin 2005-2008
Kwara State, Nigeria
NCE Political Science/ Economics Education
4.SojomehinTalabi High School Akute, 1997-2002
Ogun State, Nigeria
SSCE NECO
5.Salvation Army Primary School
Surulere, Lagos, Nigeria 1991-1997
Skills Acquisition
Johtech Computer Institute, Ijanikin, Lagos, Nigeria. 2004-2005
Diploma in Desktop Publishing, Upper Credit
WORK EXPERIENCES
SKILLSDOMAIN LIMITED August 2014- October 2015 10, oban’le aro street ilupeju Lagos. Logistics manager / Operations Officer.
DUTIES;
Supervision of officers (bikers and foot soldiers) on daily verification process.
Monitoring, evaluation and compilation of the verification manuscript and forms.
Submission of digitally compiled verification forms to the designated areas and companies.
Ensures the smooth running of the company
Carrying administrative duties for matters relating to the premises and operations including security, alarms, opening, insurance and transports.
National Youth Service Corp
Evaluation Department, Ministry of Education, Secretariat, Ibadan, Oyo State. 2013-2014
DUTIES:
Performs customer service functions by answering employee requests and questions.
Supervision of external exams (WAEC) and assist in the correlation of results.
Supervision of teachers to ensure their availability in their different place of work
Monitoring schools that have paid for their registration as well as conducting research on schools that are about to register.
Issuing of first school leaving certificates to students.
Makes photocopies, faxes documents and performs other clerical functions.
Files papers and documents into appropriate employee files.
Provide general administrative support to the Director, registrar and staffs.
Lofty Height Law Office,
Chamber Secretary,
13A Offa Road, GRA, Ilorin, Kwara, Nigeria September 2009- April 2013
DUTIES;
Answering calls and handling queries, and Liaising with staff, clients, in and out of the Law firm
Managing the Barrister’s diary, booking meetings, organising travel and preparing travel itineries.
preparing paper for meetings, attends meetings with the Barrister, writing minutes, taking dictation,
Makes photocopies, faxes documents and performs other clerical functions.
Prepares new employee files, Processes mail, Performs other duties as assigned
Filling of court cases, typing of documents Provide general administrative support
Commonwealth International Ilorin. Kwara, Nigeria
Marketing Executive. May 2009- August 2009.
DUTIES;
Developed strategic business promotion and planning.
Responsible for monthly revenue generation and review of monthly Forecast.
Maintained and kept up to date the companies client database.
Maintaining good customer relationship with both existing and prospective clients.
Resolving difficult and unusual situations, resulting from customers queries and inquiries.
Developing strategic direction for business promotion and planning.
Responsible for business growth and expansion.
Maintained an ongoing relationship with clients during the course of our services.
PERSONAL ATTRIBUTES AND SKILLS:
-Self-driven professional with the ability to work independently and focus on achieving attainable results. -Diligent and dedicated to work. -Excellent interpersonal skills with high orientation. -Excellent leadership, managerial/organizational and team building skills. -Ability to deliver quality results under pressure and paying attention to details. -Sound knowledge of Microsoft Word, Excel and Power-point. -Innovative with analytical mind, and ready for new challenges. -Quick to understand and willingness to learn. -Good time management skills and ability to work under stress. -Ability to relate with people from all background.
REFEREES
1. MR HAMMED TUNDE FOLAWIYO
Lecturer, {Political Science Dept},
Kwara State College Of Education.
2. BARRISTER MOBOLAJI OJIBARA
NBA Chairman Ilorin Bar Association
Principal partner. Loftyheight Law office
13A Offa Road G.R.A, Ilorin
Kwara state.
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