Customer Service Assistant
Resume:
Bella Roden
**********@*******.***
Professional Experience
Cashier- Foodland, Midland ON [March 2013- September 2014]
■ Worked with money. Including: operating a cash register, cashing cheques, giving refunds and counting tills.
■ Cleaned the storefront on a daily basis.
■ Operated customer service desk. Duties included giving rain checks, dealing with refunding and exchanges, placed dry cleaning orders for customers (the partner business of foodland), placing purchase orders, as well as selling lottery tickets and cigarettes.
■ Trained new cashiers.
Hostess- Lot 102 Bar and Grill, Midland ON [September 2014- August 2015]
■ Greeted customers at the door and brought them to their seats.
■ Lead the waiters and waitresses by assigning them tables.
■ Cleaned the restaurant, including wiping tables, dish washing, and window washing and maintaining the front of the restaurant.
■ Booked reservations and managed waiting lists.
■ Cleared tables after customers left and made sure the table was ready for the next customers.
■ Worked with money by operating a mobile debit machine and making change. Assistant- Lynn Burgess Law Firm, Barrie ON [June 2014- Present]
■ Assisted in file organization.
■ Answered phones and booked appointments.
■ Replenished office supplies and completed tasks such as shredding and copying. Residence Assistant- St. Francis Xavier University [Beginning September 2016] Volunteer Experience
Co-op Program- Community Living Huronia, Midland ON [September 2013- February 2014]
■ Worked with people with exceptionalities.
■ Organized events for the members of community living with the aim to keep them active in our community.
■ Supervised outings in the community. For example, taking several members of the organization to a Christmas concert.
■ Assisting people with exceptionalities in completing daily tasks such as exercising, reading and writing, eating, getting dressed and making crafts.
Salvation Army, Midland ON [December 2014]
■ Organized and packed Christmas packages for families in my community who demonstrated financial need. Certification
Ontario Smart Serve certification [February 2016]
Xaverian Leadership Program [April 2016]
Red Cross CPR Level C [March 2015]
Standard First Aid Training [March 2015]
Specialist High Skills Major Program- Red Seal Program with a focus in Nonprofit organizations [September 2013-June 2015]
Education
St Theresa’s Secondary School, Midland ON. [September 2011- July 2015] Currently attending St Francis Xavier University in Antigonish, NS. Completing the Bachelor of Arts with Major- Psychology Major.
Skills
■ Extensive experience in customer service
■ Operating cash register and debit machines
■ CPR and First Aid
■ Handling money and counting change
■ Cleaning and Organization
■ Conflict Resolution
References available upon request.
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