Self Employed Technical Support

Matthew Miller

acuqoi@r.postjobfree.com

**** * * ***** ● Gainesville GA 30507 ● 770-***-**** Objective

To obtain an IT support position utilizing my experience within a large business infrastructure managing multiple operating systems, computer systems, and networking. Past positions and internships have allowed me to assist with transitioning to a new VOIP system, maintaining a server infrastructure, troubleshooting, and rebuilding desktops and laptops. I am a self starter and eager to add value to an organization’s technical support. Education University of North Georgia, Dahlonega, Georgia, August 2014 Bachelor in Computer Science with a Minor in Business Administration.

● Computer Forensics

● Data Structure and Analysis

● System Analysis and Design

● Mobile App Development

● Database Management

Recognition Dean’s Scholarship Recipient

Certification CompTIA A+

Languages C++, Java, HTML, HTML5, PHP, CSS, SQL

Operating Windows XP, Vista, 7, 8, 10, Windows 2003, 2008, 20012, Xenserver, IOS, Systems Android, VMWare

Related M3 Accounting & Analytics G ainesville, Georgia Experience Junior Data System Administrator, November 2014 March 2016

● Third shift position completing regular task and completing scheduled maintenance

● Manage virtual servers and physical servers across the company infrastructure

● Support and Troubleshoot both physical servers and virtual environments

● Managed schedule and manual backups of servers across the network

● Installing physical servers and setup operating system, network, and key services and programs

● Setup virtual servers in a xencenter environment to specific standards for individual/multiple services

● Managed and monitor network and servers with WhatsUp Gold and monitor and manage a cloud based system.

● Manage Operating System updates and updating company specific software across the company infrastructure

● Managed servers power layout and UPS systems

Hall County School Systems, IT Department, Gainesville, Georgia IT Intern, June 2014 – July 2014

● Conducted daily task given by supervisor in order to apply attained knowledge in a work environment

● Supported staff in their assignments as well as virus protection, pc diagnosis, troubleshooting various pc and network issues

● Presented suggestions in troubleshooting regarding pc and network issues

● Perform general IT services such as backups, imaging, print drivers, etc Hall County MIS, Gainesville, Georgia

IT Intern, May 2012 August 2012

● Conducted daily task given by supervisor gained entry level knowledge of operations

● Supported staff in their assignments primarily pc replacement, network, and troubleshooting

● Networking experience through a work environment

● Perform general IT services such as backups, imaging, and print drivers. etc

Other Self Employed, Gainesville, Georgia

Experience January 2004 – December 2012

● Sole owner/operator lawn maintenance business

● Provided quality and dependable lawn care with many repeat customers for seven years

● Provided for college expense, such as automotive, books, and meal expenses during purist of my bachelor’s degree

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