Customer Service Data Entry

Lorena Garcia

*** *** ******* ******

San Jose, CA 95134

Cell # 408-***-****

E-mail: *********@*****.***

PROFESSIONAL OBJECTIVE:

Well-respected professional who blends strong recruitment with fifteen years’ experience. Exceptional ability to understand business needs and build good relationship with hiring managers. Proven ability to source, select and secure excellent candidates for multiple concurrent positions.

CORE QUALIFICATIONS:

Bilingual (Fluent in English and Spanish)

Applicant Tracking Systems

Strategic Planning

Builds Exceptional Client and Candidate Relationships

Behavioral Interviewing

Proficient in Excel 6.0, Word 5.0, WordPerfect 5.1, Lotus 123, CCmail, Gmail, Outlook, GoogleDoc., Internet and Quickbooks

WORK EXPERIENCE:

Flagship Facility Services, San Jose, CA April 29, 2013 – July 31, 2013

(Through The Plus Group)

Permanent Aug 1, 2013 – Oct 30, 2015

Sr. Recruiter

Recruited (Janitors, Facility Technicians, Shipping/Receiving, Maintenance Technicians, Night Janitor Supervisors, Night Janitor Leads, Utilities/Floor Crews, and Day Porters)

Processed I-9, W-4, E-verify, Created Offer Letters, and Background Checks

Computer Skills: G-mail, Google Calendar, Word, Newton, LexisNexis (I-9), HireRight (Background Checks), Chronotex, and Time Pad

Searched resumes (Through Application Tracking System (ATR), Newton, Monster.com, CalWorks, Referral Bonus Program, HRIS, Networking, Job Fairs, Recruiting Events, and craigslist.org

Set up interviews and scheduled interview with Supervisors

U.S. Security Associates Inc., Sunnyvale, CA Nov 8, 2012 – April 26, 2013

Recruiter and HR Assistant

Answered phone calls

Audited and scanned documents (I-9, Background Checks, I-9 Support Documents, Drug Test Results, E-verify and Application Consent Form)

Recruited for Security Guard positions

Computer Skills: Outlook, Excel, Microsoft Word, Responsive Management Program, AS400 Program and Data Entry

Assisted with new applicants and employees with Direct Deposit Forms, payroll issues, and Applicants / Employees questions

West Valley Staffing Group Sept 25, 1997 – Aug 18, 2010

Locations: Sunnyvale and Pleasanton, CA

Sr. Recruiter

Assisted potential candidates and associates with any issues

Arranged interviews, prepared candidates for interviews as appropriate

Developed strong business relationships by representing company at trade shows, job fairs, client visits and network associates

Set bill and pay rates of temporary employees

Payroll verifications of temporary employees

Verified applications, conducted reference checks, background check and drug tests

Provided customer service, assisted employees with payroll issues or missing forms and entered applications

Responsible for meeting established sales goals

Processed I-9, W-4, E-verify, Background Checks and Payroll Adjustments

Data Entry and filled by Alpha

Answered phone calls all day

Computer Skills: Outlook, Internet, WordPerfect, EZAccess, StaffSuite and Excel

Make applications, copies, faxed and mailed letters to associates

Worked with clients like HMT Technology, Applied Materials, Sanmina, MMC Technology, Maxtor, DCL Technology, Kinetics, Lam Research, Zazzle, Systron Donner, 24 Hours Fitness Distribution Center, Flextronics, Solectron and Netflix

Recruited (Manufacturing, Production, Semiconductor, Medical Devices, and Mechanical Engineers)

EDUCATION:

San Jose City College, San Jose, CA Sept 2011 – May 2012

Major: MEDICAL ASSISTANT (Administrative)

Introduction Medical Assisting (Fall 2011)

Medical Terminology (Spring 2012)

Office Medical Emergency (Spring 2012)

San Jose City College, San Jose, CA Aug 1993 – June 1995

Major: OFFICE TECHNOLOGY SPECIALIST

REFERENCES: Available Upon Request

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