Customer Service Administrative Assistant

SUMMARY OF QUALIFICATIONS

Microsoft Word, Windows 2007 Version, PowerPoint, and (intermediate) Excel

Typing Speed 40 W.P.M

Strong Customer Service Related Skills

EDUCATION

Computer Systems Institute, Chicago, IL 2010

Healthcare Care Program Diploma- Medical Insurance and Coding

CERTIFICATIONS

National Healthcareer Association: Certified Billing and Coding Specialist (CBCS) 2010

National Healthcareer Association: Certified Medical Administrative Assistant (CMAA) 2010

SKILLS

Able to define the uses of coding conventions, when applying codes and modifiers

Able to apply the correct CPT & ICD-9 codes on the CMS-1500 insurance claim form

Able to apply the correct ICD-9 codes on the CMS 1450 UB 04 form

Able to convey Evaluation & Management service, for anesthesia services

Able to perform diagnostic and procedural coding inpatient and outpatient

Know the principles of Medical Billing, Medical Administrative, and HIPAA and rules and regulations.

WORK EXPERIENCE

Deals Retail co. Cashier, Matteson IL, 2015-2015

Assisted the customers and staff with duties such as registering items, computing information with the database, stocking and etc.

Proficiently managed all duties within a professional manner within the store

CVS Pharmacy Co, Customer Service Assistant, Chicago, IL 2011-

2011

Provided accurate information to the customers relating to their services

Followed all company guidelines of rules and regulations relating to the customers

Successfully met all company polices, and provided good customer support to the staff and customers

Professionally guided the customers to the appropriate departments to receive their services

Help AT Home Inc., Healthcare Assistant, Chicago, IL 2007-2010

Provided support to the clients within their homes with daily tasks such as cooking, cleaning, and running errands

Successfully met all company guidelines of policies and procedures within the workplace

Kept items safe and maintained a professional image relating to the company and work staff

References: Available Upon Request

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