Customer Service Driver

TRISTAN

Houston

Courier Driver with broad background, including management, customer service and general

warehouse operations. Vast experience in all aspects of loading and transporting materials.

LICENSE AND ENDORSEMENTS

9802 Maddox,

SUMMARY

SKILL HIGHLIGHTS

EXPERIENCE

01/2015 to 08/2016

08/2013 to 02/2015

04/2010 to 07/2011

MILLADGE, Texas 77078 H: 281-***-**** ***************@*****.***

Inventory management Employee development ?

Inventory tracking Customer service-oriented

Safe driver CPR certified

Flexible schedule Shipping and receiving

Over-the-road transportation Motivated self-starter

Current CDL license Map reading and navigation skills

10+ years of outstanding

customer service

CDL Drivers License, Exp. August 2018

TWIC Card, Exp. August 2018

Contracted Driver

JW Couriers - Houston, TX

Coordinated with freight forwarders to expedite shipments.

Stacked and transported all overstock to storage areas.

Installed protective bracing, padding and strapping to prevent shifting

and damage to items during transport.

Implemented strategic shipping policies to achieve long and short-term

targets.

Monitored department performance data to identify and avoid potential

risks.

Inspected product load for accuracy and safely transported it around the

warehouse.

Contacted customers prior to delivery to confirm and coordinate delivery

times.

Driver

Gulf State Transportation - Houston, TX

Transport offshore workers to various areas around the gulf.

Performed walk-around inspection van and cargo trailer.

Checked all load-related documentation to ensure that it is complete

and accurate.

Performed routine maintenance on vehicle, such as cleaning, fueling,

or taking the vehicle to the shop.

Read maps and followed written and verbal geographic directions.

Reported delays, accidents, or other traffic and transportation situations

to bases or other vehicles, using telephones.

Obeyed traffic laws, and follow established traffic and transportation

procedures

Guest Transporter

Harris County Hospital District - Houston, TX

Developed and maintained positive customer relationships through

effective communication.

Cross-trained and provided back-up for other customer service

representatives when needed.

Worked under strict deadlines and responded to service requests and

06/2007 to 07/2008

02/2005 to Current

02/2016 to Current

EDUCATION

May 2006

emergency call-outs.

Guaranteed positive customer experiences and resolved all customer

complaints.

Warehouse Manager

Oakwood Worldwide - Houston, TX

Supervised material flow, storage and global order fulfillment.

Selected products for specific routes according to pick sheets.

Evaluated operational records and made scheduling adjustments to

maximize efficiency.

Unloaded, picked, staged and loaded products for shipping.

Conducted monthly, quarterly and yearly inventories of warehouse

stock.

Oversaw warehousing and storage practices.

Received incoming shipments and reviewed contents against purchase

order for accuracy.

Followed proper selection procedures as established by the company.

Transported goods from racks, shelves and vehicles.

Worked at a rapid pace to meet tight deadlines.

Verified and recorded the count and condition of cargo received.

Operated powered lift trucks, floor sweepers, pallet jacks and forklifts

safely, with a 0% incident rate.

Assembled product containers and crates.

Cleared damaged items and loaded freight.

Musician

A paid musician for various churches, groups, and bands within different

establishments.

Independent Contractor (Driver)

ABC Couriers - Houston, TX

Loaded products weighing up to 100 pounds onto trailers for delivery.

Unloaded cargo from truck by hand.

Forecasted manpower requirements based on daily workload and

company targets.

High School Diploma

Benji's Academy - Houston, Texas

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