TAMMEDRA C. CLEVELAND
Houston, TX 77033
713-***-**** home
832-***-**** cell
**.*********.**@*****.***
OBJECTIVE: To obtain a broad variety of entry level positions utilizing work experience and skills as a receptionist/customer service representative, industrial and healthcare professional, with excellent analytical problem solving, communication skills both verbal and written. Maximize previous experience of working in a fast paced environment under pressure and meet strict deadlines.
SKILLS:
Service-focused, technically skilled and hardworking office support professional with 4 years of experience as an administrative assistant and receptionist.
Advanced skills in Microsoft Word, Excel, MS Office Suite, and much more. A demonstrated ability to learn new computer programs quickly.
Hands on training and experience operating machinery and using materials in an industrial/warehouse environment
Expert in interpersonal and communication skills-known for tactful handling of sensitive, confidential issues; ability to resolve customer complaints.
Reputation for dependability, honesty, dedication and enthusiasm. Provide premium service to both internal and external customers.
EXPERIENCE:
01/2013-current JSW Baytown, TX
Grinder
Heavy lifting of materials such as pipes
Operate a grinding machine
Grind ID/OD and weld bead of pipe
Inspect pipes
Grind of other surface defects on the pipe
Use hazardous materials to the clean and prepare the pipes
Weigh pipes and use materials for measuring the length
Use painting techniques and materials for coating and stenciling the company name
Operate computers for data entry of pipes information obtained
Clean up of pipes scraps and materials for a safe environment
04/2012-01/2013 LaborReady Houston, TX
Industrial Worker
Heavy lifting (up to 50 lbs) of materials and machinery
Operate hand torch, hand grinder, and various tools using safety standards
Follow guidelines working with hazardous materials
Operate forklift and hand jack
Construction helper
Maintain inventory shipping/receiving
09/2009-12/2010 National Association Credit Management
Credit Reporter
Maintain accurate records and preparing reports for strict deadlines
Maintain complex filing systems while engaging with potential clients
Responsible for reviewing and reporting credit results to major consumers
Demonstrated ability to quickly learn organizational processes, workflows, policies and procedures of various companies
04/2008-09/2009 Executive Consultants
Accounting Administrative Assistant
Typing, filing, answering phones, scheduling
Invoice entry, purchase order entry, trouble shooting, order entry
Reconcile customer invoices to payment account
06/2001-04/2008 Thomas Care
Patient Service Administrator
Assisted patients in daily living activities, hygiene, cleaning
Reporting charting on patients, scheduling appointments, transporting patients
Responsible for weekly outings within the community
EDUCATION
Houston Community College
Jesse Academy High School
REFERENCES: Available upon request.