Customer Service Data Entry

Karena Sykes

Customer Service Call Center, Data Entry

Westernville, NY 13486

**********@***.*** - 315-***-****

Authorized to work in the US for any employer

WORK EXPERIENCE

Customer Service Call Center-Dental Group

MetLife - Oriskany, NY - February 2012 to April 2016 MetCare, Knowledge Assistant, Data Entry, CBS, UCS, DEERS, GIQD, CCD fee, JPMC, Microsoft Office, Ingemium, Privacy Portal, Outlook

Manpower Staffing- Metlife, Utica, NY (10/31/201*-**-**-****) Customer Service Call Center-Dental Group- Lotus Notes, MetCare Lite, Knowledge Assistant, Data Entry Medical Assistant-patient

Slocum Dickson Medical Group - New Hartford, NY - November 2010 to September 2011 check in/out, vitals, prescription renewals, faxing, medical records, multi-line phone, ICD-9 & CPT coding, scheduling, insurance referrals and authorizations. Medical Receptionist-patient

Dr. Robert Lowenstein - Clinton, NY - October 2009 to November 2010 check in/out, patient registration, prescription renewals, patient vitals, faxing, filing, medical records, multi- line phone, collecting copays, balance day sheet, scheduling, ICD-9 & CPT coding, insurance referrals and authorizations.

Data Entry Clerk-Group Life Section

MetLife - Oriskany, NY - August 2008 to August 2009 faxing, correspondence distribution, coordinating databases. MS Office, Lotus Notes, proprietary software. Radiologic Technologist-adept

Rome Memorial Hospital - Rome, NY - 1998 to 2007

with GE equipment including Mobile Radiography and Fluoroscopy. EDUCATION

License in Medical Radiography

St. Luke's School of Medical Radiography - New Hartford, NY 1993

certification in American Registry of Radiologic Technology RomeFree Academy - Rome, NY

1991

SKILLS

Outlook (1 year), Internet Explorer (5 years)

CERTIFICATIONS

RTR

October 2018

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