Project Manager Quality Assurance

Ronda Love

***** **** **** ***** ******, CO ***** 303-***-**** *********@*******.***

Summary of Qualifications

Versatile and innovative professional with extensive project management experience within multiple technical business environments. Analytical strategist skilled in successfully implementing processes that enhance organizational initiatives and deliver significant returns. Collaborative communicator focused on building relationships and promoting synergies across departmental systems. Proven track record of leading complex projects from inception through completion.

Strategic Planning & Analysis

Quality Assurance Programs

Client Relationship Development

AGILE & Scrum Methodologies

Risk Management & Compliance

Personnel Training & Leadership

Project Administration

Computer Virtualization

Budgetary Controls & Reporting

Professional Experience

Projects & Systems Manager Vectra Bank Colorado, Greenwood Village, CO 2008 to 2016

Drive the comprehensive planning and execution of projects and organizational programs. Develop new and updated material on the internet and intranet sites through HTML. Analyze and prepare quarterly SOX reports and MDM Risk Grade loan reporting. Devise new processes to boost performance such as a new loan onboarding system.

Notable Projects and Contributions:

Steer the redesign and replacement of core banking systems including Consumer, Commercial Loans, Deposit and Colorado Impact Fund (CIF).

Optimize AGILE methodology to strengthen security, risk and compliance systems and operational standards.

Coordinated the development of internet applications with a focus on mobile banking and new accounts.

Identify areas for technical growth to integrate new systems including a new enterprise-wide VoIP system.

Crafted an enterprise-wide refund tracking program that improved internal efficiencies and quality assurance.

Facilitate the identification and interpretation of technical requirements as the designated state IT liaison.

Director of Operations Blue Moon Works, Denver, CO 2005 to 2008

Supervised the daily operational and logistical activities throughout the department. Oversaw the implementation of services and web development for clients. Produced statements of work to maintain project integrity and ensure adherence to quality assurance standards. Cultivated positive relationships with internal and external partners.

Build in-depth project plans, scheduling and workflow allocation to meet project demands and optimize the use of organizational resources.

Distinguished as the technical expert across the entire suite of services in support of the sales staff.

Additional Experience Includes:

BROCADE, Project Manager, Westminster, CO 2003 – 2005

EXCTIS, Director of Integration Services/Project Manager, Denver, CO 1998 – 2001

TRIZETTO, Director of Operations/Project Manager, Boulder, CO 1994 – 1998

BANK ONE, System Analyst/Senior Programmer/Business Analyst, Boulder, CO 1980 – 1995

Education & Professional Development

Bachelor of Arts in Sociology, Philosophy & Religion Illinois College

General Banking Diploma American Institute of Banking

Certifications:

SQL System Administrator

SharePoint System Administrator

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