Roshan

Roshan Patel

(Senior QA Tester/ Business Analyst)

*US Citizen*

Chicago, IL 217-***-**** ************@*****.***

Summary:

* ***** ** ********** ** software quality assurance for Desktop (Stand alone), client/server, web based (Front End), GUI, E-commerce applications and mainframe applications

7 years of experience in Business Analysis for Web portal, Web content management.

Experience in implementing QA methodologies, strategies and plans in all stages of the software development life cycle as well Software Testing Life Cycle and Deployment

Experience in working with e-mail marketing domains.

Analyzed defects vs. test case creation or no creation reports for future improvement of the QA process of requirement gathering and requirement analysis in the organization.

Excellent knowledge of full life-cycle static testing using verification (Reviews) and validation testing techniques (Installation, smoke, unit, integration, functional, regression, sanity, build, cross browser compatibility and database testing).

Implemented various Verification / Validation techniques required by business scenarios.

Expertise in Integration, System, Positive, Negative, Configuration, Functional testing, Retesting, Regression, and Back End Testing.

Perform Backend testing by extensively using SQL queries to verify the integrity of the database.

Expertise in all types of Test Documentation: Test Plan, Test Scenarios, Test Cases etc. (Automated &Manual)

Experienced with Methodologies such as Waterfall Model and Agile Methodologies.

Implemented QA methodologies/policies, strategies and plans in all stages of the software development life cycle

Gathered business requirements by driving user-group meetings and working with various global, cross-functional and virtual teams

Conducted User Interviews and Work Shops to gather accurate Business Requirements

Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, OOD using UML

Prepared and documented Business Requirements and workflows for the Enterprise Content Management Application.

Worked with the SME, and served as a liaison between the business team and the technical team by identifying, understanding, and documenting their needs

Defined business and technical requirements, performed project management for a couple of business acquisitions.

Involved in the creating the User Interface Specification Document and User Training Manual as per project specification with the help of development team.

Teamed up with both internal and external software development groups to provide functional requirements specifications in form of use cases, business process flows, and prototypes and management reporting requirements

Experience in manual and automated testing using black box and automation tools. Effectively created, maintained and executed manual and automated test scripts for functional, regression, system, confidence, performance, stress and integration testing.

Extensively worked on Data Tables, Regular expressions, Descriptive Programming (DP), Check points, Recovery scenarios, Library Files, Utility Objects, Synchronization, and Test Results in QTP.

Worked on applications involving Oracle, SQL, HTML, DHTML, XHTML, Java, and visual basic environments.

Extensive working knowledge of .NET Framework 2.0/3.0/3.5, ASP.NET, C#.NET, ADO.NET, VB, Web/Windows Forms, ASP and HTMLs

Created scripts and test plans using QTP.

Developed Data Driven, Keyword Driven and Hybrid Framework in QTP (Quick Test Professional) by Using Descriptive Programming.

Strong expertise and working knowledge in QTP writing and enhancing VBScripts on QTP, Parameterization (output, input.), Transaction points, checkpoints) for web applications

Skilled in bug reporting and tracking using Mercury Quality Center, Test Director, Jira.

Prepared and maintained the Test Matrix, Requirements Traceability Matrix (RTM) and conducted GAP Analysis.

Good team player with the ability to lead, manage and work independently

Excellent analytical abilities and have proven ability to perform multiple tasks in a high-pressure environment.

Quick learner, self starter, great communicator, strong team player with good work ethics and a good understanding of QA methodologies. Handle multiple projects simultaneously and worked on onshore / offshore model for enhance business model and processes.

Technical Skills:

Testing Tools : Quick Test Professional 9.2, HP Quality Center 11.0, Oracl SQL

Methodologies : Agile, Waterfall, SDLC

Web Technologies : HTML, XML, XHTML, DHTML, Java, J2EE ASP.Net

Testing Environment : VB, ASP, .NET, SQL, XML, PL/SQL, HTML

Bug Tracking Tools : Bugzilla, JIRA, Quality Center

Operating System : MS-DOS, Windows NT/2000/XP/2003/Vista, UNIX, Linux

RDBMS : Oracle, MS Access, SQL Server 2000/2005, PL/SQL

Scripting Languages : VBScript, Java Script

Microsoft Office Tools : MS Word, MS Excel, MS Power Point

Professional Experience:

Accenture / Archer Daniels, IL Apr 14 – Jan 16

Business Analyst/ QA Tester

ADM is a world’s leading agriculture processing Service Company which produce food ingredients, animal feeds and feed ingredients, biofuels and other products that manufacturers around the world use to provide wholesome food and a better life to millions of people around the globe. The project involved Plan and assess the replacement of e-ADM.com with a new digital platform (ADMOS) for the origination, finished goods and transportation business online needs across North America, South America and Europe.

Responsibilities:

Gathered business requirements by driving user-group meetings and working with various global, cross-functional and virtual teams

Conducted User Interviews and Work Shops to gather accurate Business Requirements

Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, OOD using UML

Prepared and documented Business Requirements and workflows for the Enterprise Content Management Application.

Worked with the SME, and served as a liaison between the business team and the technical team by identifying, understanding, and documenting their needs

Defined business and technical requirements, performed project management for a couple of business acquisitions.

Utilized corporation developed Agile SDLC methodology.

Involved in the creating the User Interface Specification Document and User Training Manual as per project specification with the help of development team.

Teamed up with both internal and external software development groups to provide functional requirements specifications in form of use cases, business process flows, and prototypes and management reporting requirements

Involved in the creating the User Interface Specification Document and User Training Manual as per project specification with the help of development team.

Experience allocating resources for UAT at different locations. Helping managers to select and recommend resources for UAT.

Implemented QA methodologies/policies, strategies and plans in all stages of the software development life cycle

Experience in judging the application testing status, defect analysis and status, and recommending for UAT entry and exit criteria, timeline involved, working with the Business Analyst and stakeholders for defining scenarios for UAT, assessing current UAT process, testing status percentage and future course of action on UAT.

Analyzed defects vs. test case creation or no creation reports for future improvement of the QA process of requirement gathering and requirement analysis in the organization.

Laboratory corporations of America – Chicago, IL Aug 13 to Apr 14

QA Analyst/ Business Analyst

Provides leading-edge medical laboratory tests and services through a national network of primary clinical laboratories and specialty testing laboratories. Laboratory Information Management System (LIMS) is a software used in laboratory and information management system which offers a set of key features that support modern laboratory operations. LIMS contains the main features starting from patient registration till reports send to physicians. LIMS has been used by physicians and their patients, hospitals and managed care plans, private employers, and pharmaceutical and biotechnology companies.

Responsibilities:

Developed test cases using Test Management Tool and Traceability Matrix for various modules of company.

Followed and implemented Agile scrum methodology in whole project life cycle.

Wrote manual test scripts by reviewing the Business requirement document provided by the business team and Developers.

Bugs were reported to developers by using Test Manager Tool and after recertification from developers Regression testing was performed.

Worked with development teams in investigating and correcting software bugs and deficiencies based on the testing results.

Assisted with Functional and Regression testing using QTP and assisted in verification and validation process.

Environment: SQL Server 2000, HP Quality Center, JIRA, C++, Windows, Loadrunner, Test Manager Tool2012,HTML.

Jewelers Mutual Insurance, Neenah, WI Oct 12 – Aug 13

Test Engineer

The Project I am working on is “System Replacement Project” at the start of 2011 Jewelers decided to move on from there Legacy Systems like “PAS, PCA, EAS and AS400” and cumulate all into one centralized system which came as a revolutionized solution for the Property and Casualty Insurance Clients. JM was the second client out of 100+ clients to implement all the 3 centers and contact manager at the same time. I was involved in Policy Center implementation in this project where I worked with a mixed blend of contractors and internal employees

Responsibilities:

Extensively involved in preparing the Test Plan.

Developed / Reviewed the Test Cases document using the Behavioral model.

Simulated SOAP messages to validate web services using SOAPUI

Created Functional test cases for REST Services

REST calls include POST/GET for content types XML and JSON

Performed Usability testing for Popsy Interactive app on iPad/iPhone and Android.

Tested a variety of Mobile apps - Native, Web-based and Hybrid apps in various testing environments - Emulators, Actual Devices

Performed installation, configuration of the Android SDK and ADT Plug-in for Eclipse IDE and setting up of the Android Framework Test Environment.

Responsible for migration of data from legacy systems such as PAS, PCA, EAS and AS400 to GW and made sure they conform and get converted per requirements.

Provide support for legacy systems; Mainframe and AS400

Tested all modules on Android OS 2.2 and 2.3 on devices like Motorola Droid1 and 2, HTC Eris.

Tested the application on IOS3, IOS4 on devices like iPhone 3G, 3GS, 4, iPod Touch, iPad.

Performed data integrity testing to confirm ETL process.

Tested the ETL mappings and other ETL Processes (Data Warehouse Testing)

Used TOAD, DB Visualizer tools to connect to Oracle Database to validate data that was populated by ETL applications

Executed the feature test cases with Mobile Device/Prius Car. And prepare the test result.

Collaborated Product Status and Project Hygiene Reports (Daily, Weekly etc.).

Involved in Setting up the test environment and test bench for monkey test and execution for the required seeds.

Reported difference when confirmed as issues in Quality Center from SME’s.

Performed backend testing using SQL queries to validate data.

Detected, reported and tracked defects using Quality Center.

Conducted the defect report in Quality Center.

Interacted with the developers to report and using Quality Center.

Tracked and reported activities, including test results, test case coverage, required resources, defect discovered, performance baselines, etc.

Log the Project related defects in the Salesforce.com bug tracking tool.

Involved in the error management actives triaging, analysis, moving to correct stake holder.

Environments: Android (SDK V 2.2, 2.3.4), Quality Center, iPhone 4 and iPhone 4S, Prius Car, HP Test Service, SQL, Oracle, SQL Server, Mainframe, CICS, DB2, ETL, Data Warehouse, Monkey Testing, Cygwin

Priya Sharma Software Limited, Baroda, India. Dec 07 – July 10

Software QA Tester/ Business Analyst

Responsibilities

Analyzed and documented test Strategies, Test Plan, Test Schedule, Test Cases, data requirements, environment requirements for White Box, Grey Box, Black Box, Smoke, API, Functional, System, Negative, UAT, GUI, Integration, Scenario, Performance and Regression, Lab tests for testing the features of the MBIIS system

Created documents for manual testing and pilot system testing

Ecommerce testing for making purchases online

Automation testing for the end-to-end prototype

Conducted automation testing in Java, Java Script, Oracle DB, Eclipse Framework. For testing accuracy and reporting errors to the developers, I had to go through a lot of Java code and database (SQL queries), to find out exactly where the code is not working properly and causing the error, and reported it to the developers by crystal reports (created video of the errors) also created error report in Microsoft Excel.

Created VB Scripts in QTP for creating checkpoints, conducting testing on the system for Functional and Regression testing.

Prepared Requirement Traceability Matrix to keep track of all the system requirements being covered by the Test Cases

Designed, implemented, maintained new and existing test automation frameworks

Conducted Unit Testing with JUnit, wrote repeatable tests for testing the framework

Created SQL queries for Oracle DB testing.

Environment

VB Script, Manual Testing, SQL, QTP

Education

Masters of Information Science at Sardar Patel University, India (2007)

Bachelors of Computer Application at Sardar Patel University, India (2005)

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