Sales Manager
Resume:
Michael Winter
Phoenix, AZ 85016
**************@*****.***
OBJECTIVE:
To implement a multi-faceted background in sales, management and marketing in order to provide exceptional service at a high-profile company.
SUMMARY OF QUALIFICATIONS:
A creative thinker with over 20 years of experience in the sales industry whom possess an excellent reputation pertaining to sales, marketing, resort operations in private and resort style facilities as well as restaurant management. Highly motivated staff manager with outstanding leadership, sales, and interpersonal skills.
Demonstrated ability to:
Achieve revenue and profit goals
Develop and implement business plans
Effectively restructure and manage a service organization
Motivate and manage personnel
Create effective merchandising strategies
Aggressively resolve issues and make critical decisions
Develop and implement policies & procedures
Strategically plan
Train and develop personnel
Identify and cultivate talented individuals
PROFESSIONAL EXPERIENCE:
Fast Signs on Central, Fast Signs International, Phoenix, AZ 2013 to 2015
Senior Account Manager
§Create and execute sales/marketing strategies while working with senior management to achieve customer satisfaction as well as revenue generation that exceeds over $1.0 million dollars annually.
§Qualified subject matter expert working with clients to specify the types of signs and materials used with their sign requirements.
§Assist in the management of quarterly sales forecast for department, analyze yearly budget and P&L according to the forecasted sales.
§Provide coaching and leadership to FASTSIGNS franchise partners for national account clients.
§Attend chamber of commerce meetings and functions to create better awareness of FASTSIGNS within Phoenix Metro area.
White Bluff Resort/The Retreat Country Club/Double Diamond Resorts, Dallas, TX 2008 to 2013
Sales Manager
§Marketing and solicitation of corporate groups, golf outings and tournaments, family retreats and private functions
§Create proposals tailored to the clients requests, offer creative added value options to further revenue totals
§Preparation of contracts and manage throughout the execution process
§Finalize agendas and create contract addendum if needed
§Meet weekly with departments heads to review upcoming banquet event orders
§Schedule staffing for all group activity
§Oversee group functions to ensure expectations are exceeded
§Follow up with group contacts and solicit for their future events
§Attend chamber of commerce meetings and functions to create better awareness of the resort and market potential new groups
§Set up booths at golf expos and tournaments to gather new leads
Retail Marketing Services West, San Diego, CA 2003 to 2007
National Account Manager
§Manage the creation, development and execution of integrated marketing programs and brand awareness campaigns
§Assist marketing and sales staff to develop effective communications that are on target for the brand and strategically position the client to win in the marketplace
§Worked closely with the C.E.O. to help build sales strategies for specific accounts and category development
§Works within established sales department guidelines to maintain and increase sales volume with established accounts, and aggressively seek news customers
Louisiana French Creole Bistro, Baltimore, MD. 2002-2003
Bar Manager
§Accountable for budget and inventory control of 20 personnel, scheduling, business development, staffing, customer rapport and satisfaction
§Participation and implementation of classical French service etiquette of personnel in food and beverage staff
§Responsible for initiation, development, and execution of an authentic beverage menu
§Assisted in establishment of purchase agreements of purveyors and distributors
§Maintained and distributed wine inventory in excess of $15,000
§Rated Best New Restaurant of the Year by the Baltimore Sun
Steele Canyon, Jamul, CA. 2000-2001
Director of Sales/Marketing
§Contract, coordinate and manage sales/event planning of a championship 27-hole golf facility personally designed by Gary Player
§Work closely with area destination management companies and the chamber of commerce to generate qualified leads
Rancho Bernardo Inn/Mt. Woodson Country Club, JC Resorts, San Diego, CA.1998-1999
Director of Sales/Marketing
§Coordinate and manage sales/event planning of an 18-Hole Championship Golf Course at 4-star resort that has been host to both PGA and LPGA events.
§Manage food and beverage staff related to corporate/charity sponsored events emphasizing friendliness and efficiency resulting in exceptional levels of customer satisfaction and increased retail sales profitability
§Facilitated men's and women's tournaments, programs, and activities to enhance member satisfaction, provide foundation to attract new members, and increase club revenue
§Responsible for all aspects of member golf events to include promotion, budgeting, scoring, and administration
§Play golf with membership, guests, and prospective members
§Member of San Diego Convention/Visitor's Bureau
EDUCATION: Associates Degree, Moraine Valley College
PGA Business School Level 1
Fast Signs National Account Executive Certification Program
SKILLS: Proficient in Jonas, Opera Hotel Program, CRM Management (ACT and Salesforce), Adobe, Cyerios, and Microsoft Office Suite
REFERENCES: Available upon request
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