Management Technical Writer

RESUME

Name: Khalid Hamza Lakdawala

Address: O-*3, 3rd floor, MNO Hsg Society, Yari Road, Andheri West, Mumbai 400061.

Educational Qualification: B.A. (Economics) with 2nd class from Bombay University.

Year of Passing: 1985

Date of Birth: 04th Sept 1964.

Telephone No.: 983-***-****

Email: ******.**@*****.***

Current CTC: --

SKILLS

Windows OS, MSOffice, Adobe FrameMaker, RoboHelp, MS Visio, Acrobat 9,

Front Page, WSFTP, SEO (Search Engine Optimization)

Photoshop, Corel Draw, SnagIt

VSS, CVS

Resourceful, Creative, Self-starter, Team Player, Good Oral and Written Communication Skills

PROFILE

Twenty years collective experience in technical writing, editing, content development, training content, marketing collaterals, website content.

Core proficiency

Ability to create professional high quality documentation like user guides, installation documents, technical notes, release notes, online help and training material by understanding the DD (Design Documents) and other requirement documents like PRD (Product Requirements Document) and SRS (Software Requirements Specifications).

Requirement analysis

Effort Estimation

Image editing

Document review

Peer Review

Familiar with Microsoft Manual of Style for Technical Publication (MSTP) style guide

WORK EXPERIENCE:

11TH JULY 2011 TO 30TH APRIL 2013

Nevales Networks Pvt Ltd (Product company)

Senior Technical Writer

Project:

N300-X: UTM (Unified Threat Management for network security)

24TH DEC 2009 TO 20TH JAN 2011

Accomplished 2 projects on contract basis

1.Trigyn Technologies

Client Name: World Intellectual Property Organization: Geneva, Switzerland

2.Hungama Digital Entertainment – India

Client Name: Fassel: (UAE based) entertainment portal

FEB 2007 TO NOVEMBER 2009

Xoriant Solutions Pvt Ltd

Senior Technical Writer

Client: Nokia Siemens (Finland)

Project:

XAP: An alerting engine that provides schedule-based and event-based SMS and MMS alerts.

AGW: The Application Gateway services allow both MMS and non-MMS users to access MMS through Web and WAP. The application is used to store messages and images for the long term, reuse content for new messages and share this content with friends and family, further extending the reach of MMS.

DECEMBER 2005 TO FEBRUARY 2007

Agilisys Ltd (Net Decision Group) as a Senior Technical Writer

Client: Fluency Voice Technology (UK)

Project:

Virtual Speech Agent: VSA Suite, an application that enables companies to automate their call centre workflows and also to change and maintain the system internally, using open-standards and component-based technology.

OCTOBER 2002 TO DECEMBER 2005

Lionbridge India Pvt. Ltd. (Nasdaq listed, CMM LEVEL 5 company) as Information Developer

Client: Pearson Education (USA)

Project:

SASI: a flexible, comprehensive student information management system that provides easy, direct and secure access to student records, enrollment, scheduling and attendance information.

NovaNET: Designed for grades 6-12, is a comprehensive, online courseware system that meets countless needs, from delivering thousands of hours of research and standards-based, interactive curriculum, to integrated assessment and student management.

SME: SuccessMaker Enterprise is a learning environment that offers a powerful combination of management system, assessment, and curriculum resources to provide administrators, teachers, and students with tools to improve academic performance.

1998 - 2002

Web Kraft

Content Developer for a website development company Web Kraft

Job Involved generating Industry-specific content for client’s websites through online and offline research using various Search engine, Journals and other industry manuals and portals.

Vidyarthy.com

Content Developer for an Educational Portal Vidyarthy.com

The portal launched by the same group - engaged in providing useful educational information to students in India. It is also involved in carrying out valuable offline activities in schools in Mumbai. Drug and Tobacco Awareness workshops were successfully carried out in the year 2001 in 10 schools.

Job involved developing Content on subject matter ranging from SSC Exam Papers, Career Options to Foreign Education.

Got acquainted with:

‘Web Designing’ using Front Page, Dreamweaver, Photoshop etc. and

Web Hosting and ‘FTP’ for uploading and downloading files.

1993 – 1998

DaRT (I) Ltd. (Company belonging to Dalal Street Journal Group)

Worked as a Database Analyst (Content Developer)

Job Involved

Creating Content: Updating the Financial Software Database ‘IDSS’ – An application carrying information of 3500 listed companies.

Developing information for the Database by referring to various sources like, Company Annual Reports, Prospectus, News Papers, Business Magazines, Manuals from Stock Exchange etc.

Contact this candidate