Customer Service Electrical

Alonzo Hill

**** ****** ******

St. Louis, MO *3115

Cell: 314-***-****

E-Mail: **********@*****.***

Professional Summary

Hardworking contractor well-versed in machine programming and electrical systems, as well as facility and production maintanence Dynamic Electrical Technician skilled in troubleshooting, overhauls, installations, adjustments and repairs on a variety of electronic equipment. Desires a senior-level role in the service technician industry. Service technician committed to sharpening technical skills and staying current with new advances in electrical engineering systems and technology. Dedicated Electrical Installation Technician who stays current with technological advances and industry trends. Contractor with expertise in installing systems and conducting electrical tests according to electrical diagrams and specifications.

Skills

National Electrical Code knowledge

Hand and power tools

Flexible schedule

Strong and agile

Computer-literate

Skilled with ladders and scaffolds

Self-motivated

Multi-tasking

Power supplies

• Highly dependable

• Well organized

• Fast learner

• Hand coordination

Work History

June 2015 to August 2015

Time Warner cable Beachwood, OH

Contractor

Installed, repaired and tested XM module electrical and electronic systems.

Measured and read Dbz, signal, micrometers and power using electrical and mechanical testing instruments.

Installed electrical conduit and wiring for power, controls and lighting. Power lines, ground wire, ground blocks, tamper switch, batteries and battery plugs.

Installed electrical and mechanical equipment in accordance with the National Electric Code.

Disconnected and removed old modules and batteries.

Determined proper methods, equipment and materials to complete cost repairs within budget.

Operated and maintained electronic transmitting and receiving equipment, as well as an bucket truck and digital computers.

Tested, troubleshot and calibrated equipment in the warehouse and truck.

Documented all maintenance and repairs performed on equipment.

Cleaned work sites, including hauling debris and trash, cleaning tools and storing equipment.

Monitored control system software and stored software in secure locations.

Notified supervisor immediately about equipment problems and breakdowns.

Completed daily inspections of all electronic equipment.

Updated and modified components and systems to improve operation.

Obtained measurements and readings using volt and ohm meters, meggers, IC testers and dial indicators.

August 2014 to January 2015

Walmart Collinsville, IL

Remodel and overnight stocker

Offered product samples, answered questions and helped customers find items.

Refilled and rotated items on shelves to maintain well-stocked inventory.

Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.

Cleaned grocery shelves, storage area and work areas and kept floors free of spills, water and hazardous debris.

Reported on weekly sales to management.

Developed knowledge about products and sales items to answer shoppers' questions.

Packaged and labeled products.

Unloaded trailers, received merchandise, verified orders and broke down produce loads.

Lifted and maneuvered boxes weighing up to 70 pounds.

Maintained an atmosphere of enthusiastic customer service.

Established and maintained a positive work environment.

Assisted guests with finding items.

Kept store floor free of hand baskets and shopping carts.

Maintain clean, neat and properly stocked check stand area.

Kept cases and shelves clean and well stocked.

Stocked and cleaned grocery shelves, bulk bins and freezer and dairy cases.

October 2013 to July 2014

Arby's Fairview Heights, IL

Crew member

Consistently provided friendly guest service and heartfelt hospitality.

Promptly and empathetically handled guest concerns and complaints.

Demonstrated integrity and honesty while interacting with guests, team members and managers.

Operated the drive-through window and sales register quickly and efficiently.

Greeted customers and provided excellent customer service.

Maintained high standards of customer service during high-volume, fast-paced operations.

Built loyal clientele through friendly interactions and consistent appreciation.

Prepared all food orders within a 2-3 minute time frame.

Assembled food orders while maintaining appropriate portion control.

Prepared specialty foods such as fish, chicken, and sandwiches, following specific methods that required quick prep time.

Verified that prepared food met all standards for quality and quantity.

Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.

Handled currency and credit transactions quickly and accurately.

Stored food in designated containers and storage areas to prevent spoilage or cross-contamination.

Maintained clean and safe environment, including in the kitchen, bathrooms, building exterior, parking lot, dumpster and sidewalk.

Reported to each shift on time and ready to work.

Reported to all shifts wearing a neat, clean and unwrinkled uniform.

Cooked and packaged large batches of food that were prepared to order or kept hot until needed.

Prepped items for later use to save staff time during busy hours.

Education

2011 East st. Louis St high school East St Louis, IL

High School Diploma

2015 160 trucking academy

Belleville, IL

Accomplishments

• Named the hardest working cable man at Time warner

• Two raises at 2 of my last 3 jobs

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