Customer Service Computer

CURRICULUM VITAE

VUGAKOTO VULICAKACAKA

P.O.Box 7241, Nasinu.Fiji Island.

Mobile Phone: +679-*******

Email:****.********@*****.***

OBJECTIVE

Position that will allow me to utilize both my extensive technical and

Customer service experience .I love to l earn and I am always up to a challenge .I am

seeking a position where I can develop and excel while giving my best to an employer

BACKGROUND

Highly organized, oriented and self-motivated .Over 8 years of technical and customer

service experience. Effective problem solver and team player.

EXPERIENCE

Rod and Rope

Copper and Optic Fibre Hauling

Pits and Pipe installation.

Erecting, testing and maintaining aerials and underground cables.

Optic Fibre Splicing/Plastic and Lead Cable jointing.

Joint enclosures Installation, sealing sheaths with lead and thermoplastic

Air block installation

Outdoor and indoor Distribution Point installation

Cabinets, ISAM, MSAN, DSLAM cable terminations.

Cutover live cable and pair rearrangement.

Krone/Quante and Philips Cross connection.

DP and FTP installation.

Using of power hand tools

Road side work SAFETY and TRAFFIC control

Structured Cable Installation Cat5,Cat6 and RJ connectors.

Telephone/Fax and Broadband Installation

Performing test using instrument such as Ohmmeters, Voltmeters, Amp meters and

Transmission measuring equipment.

Satellite telephone and broadband installation

Satellite TV and Cable Installation

Security Systems Installation.

- Closed Circuit Television (CCTV)

- Access Control System & Alarm Systems

Wireless/ Hotspot Installation.

Solar System Installation & Domestic Electrical Wiring.

MOBILE DEVICE

Mobile device Software installations and updates

Mobile device Internet APN Configuration.

Service and basic mobile repair

Mobile Operating System (OS) upgrade/update

Mobile Unlocking, hard reset, Android, Windows

Root and Unroot

Mobile Networking

WORK HISTORY

Technical Assistant-Telecom Fiji Limited 1994-2004

Senior Technician - Telecom Fiji Limited 2004-2009.

Senior Technician - Professional Network Solutions 2010-2012

Skills Technician-Telecom Fiji Limited

EDUCATION

Year 12 -1992 NASINU SECONDARY SCHOOL.

ARCHIVEMENTS

Cable Jointing/Lead Plumping Course – Telecom Fiji Limited

Introduction to Universal Closure-New UCN

3M MS2 Modular Splicing & Crimping Machine.

Introduction to ACCESS DESIGN

Telephone Customer Service

CCNA 1 - Networking Basics – University of the South pacific

Computer Basic Level – Training and Productivity Authority of Fiji.

Computer Intermediate Level

Computer Advanced Level

Basic Wireman – Fiji national University

Customer Service Skills - Human Resources Development South Pacific Limited.

Life SKILLS.

COMPUTER SKILLS AND COMPETENCES

Knowledge in Computer Operations and Concepts – using computer based technologies to manipulate, create, stores and retrieve information to express ideas and communicate with others

Word Processing, Multimedia, Internet, Email, Spreadsheets, Databases, Downloadable copy of Document

Microsoft Office, Word, Excel, PowerPoint.

PERSONAL DETAILS

Health – Excellent

Passport Number – 788126 (expiry date – 17thJuly 2019)

Driving License – Class 2, Licence Number 859194

Certificate Defensive Driving Course - Land Transport Authority of Fiji.

REFEREES

JOELI NUKUNAWA DAKAI

Telecom Fiji Limited,Suva.Fiji Island

MOBILE :679-***-****

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