Customer Service High School

Adrienne Cummings

**** ******** **. ****** **. **396

********.************@*****.***

Ph: 954-***-****

Proffesional Summary

Dependable and reliable business person. Flexible and adaptable with extensive knowledge of customer service and computer softwares. Patient and dedicated to customer service, enthusiastic about working with people. Committed to offering a safe and loving environment to work with others.

Skills

Active listener

Great customer service skills

Reliable and punctual

Excellent communication skills

Friendly, Cheerful and energetic

Strong computer skills

Self-motivated

Calm under pressure

Teamwork oriented

Dependable Approachable

Experience

Bosston Market Aug. 2006 to Oct. 2012

Hourly Shift Manager

Managed team of 6-10 professionals.

Assisted co-workers.

Checked the quantity and quality of received products

Cleaned and prepared various foods for cooking or serving

Trained staff of eight employees for correct facility procedures, safety codes, proper recipes and plating techniques.

Assisted diners with seating as needed

Hired and trained staff of 12 employees.

Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.

Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.

Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.

Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.

Complete forms in accordance with company procedures.

Maintain scheduling and event calendars.

Education

Northeast High School

High School Diploma June 2009

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