Microsoft Office Process
Resume:
PERSONAL IFORMATION
Bharathi T
OBJECTIVE
No *, Pillaiyar koil street, Nehru nagar, Velacherry,
Chennai-600042.
************@*****.**.**
Gender - Female
Date of birth - 13/02/1992
Marital Status - Married
Nationality - Indian
To work in a challenging environment that provides opportunities to contribute my skills set and experience to exceed goals and achieve efficiency in a continuous effort.
JOB APPLIED FOR
POSITION
PREFERRED JOB
To Work in a process that helps me to showcase my skill set & to work for the excellence.
WORK EXPERIENCE
April 2014-2015
Process Associate
Tata Consultancy Services (TCS) – 22 Months
Worked in telecommunication domain.
Worked based on customers’ requirement.
Efficient in order management based on Iphone 6 process, and several sub process in project.
E-mail support to the direct customers.
The work involves the Asset maintenance, analyzing and delivering the exactly what the customer requires.
Oct 2012-March 2014
Process Associate
Hewlett Packard (HP) – 18 Months
The work involves preparing contracts in SAP S&D Module and also includes usage of other tools and application created for HP.
Manage customer information on SAP for assigned accounts as well as the support revenue related to HP's contractual support customer.
Recognized as a performer in the process done and moved as Quality Analyst
Job Responsibilities
Creating new contracts on time for the requests received
Responding to the requests received from customer or FO on priority.
Responsible for processing the requests as per the Service Level Agreement (SLA).
Responsible to keep the process updates tracked.
Responsible for daily and periodic reporting activities
EDUCATION
2009-2012
2008-2009
Bachelor of Mathematics with 58%
Women’s Chrisitian College, Chennai, TN, India
XII std with 81%
Corporation Girls Higher Secondary School, Chennai
Other languages
UNDERSTANDING
SPEAKING
WRITING
Tamil
Yes
Yes
Yes
English
Yes
Yes
Yes
Communication skills
Good communication skills gained through my experience as working for EMEA Region & in Australian I phone Process.
Verbal and written communication skill as a meeting reflector.
Have experience in reporting activities.
Organisational / managerial skills
People management.
Problem resolution.
Able to handle Diplomatic people in a very efficient way.
Training the new employees on various aspects of the job.
Self-motivated, self-confident and quick learner.
Overall Job skills
Proficient in Ms Word & Ms excel.
Capability of taking up responsibilities.
Strong analytical and problem solving skills.
Ability to work with team as well as individually.
Co-coordinating between different departments
Good team Player.
Computer skills
Microsoft Office™ tools.
SAP (S & D Module)
CURRENT CTC Rs.263000 per Annum
REFERENCES
Manoj T R
Tata consultancy services Ltd,
Phone :994*******
Email – *****.**@***.***
I hereby declare that all information furnished above is true to the best of my knowledge.
Authentically
(Bharathi T)
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