Harsha

317-***-****

acupja@r.postjobfree.com

Employer: acupja@r.postjobfree.com / 585-***-****

Professional Summary

Certified PEGA PRPC System Architect (CSA) 7.1V having Strong Experience in Design and development of Business Process Management (BPM) applications using Pega Systems Pega Rules Process Commander (PRPC).

Having 10 years of overall IT experience including 4+ years in Pega PRPC applications and 6+ years of experience in IBM Mainframes.

Experience in handling the team size of 6 members.

Proficient in Pega Implementation cycle includes PRPC tool installation, Configuration, Design, Development, and Migration from legacy app and Deployment of PRPC.

Expertise in developing User Interfaces (Sections, Harness and Flow actions), screen layouts using Harness and Section.

Experience on Requirement Analysis, Design, Implementation of PRPC in Scrum, Agile and Waterfall Methodologies.

Defined Class Structures (Work, Data), Work Cover and Work Object.

Expertise in creating the data model including page lists, page groups, properties and data transforms.

Expertise in creating the SLA events on the assignments.

Expertise in creating Validations and Corresponding Rules.

Worked on Circumstancing by creating the circumstance definitions.

Work Exposure on Integration (SOAP, SQL) with PRPC.

Worked on Agent Management.

Extensive debugging Skills in PRPC using with TRACER, Clipboard, PAL, SMA and Rules Inspector.

Created Product, Patch and Deployed into QA, UAT and PROD environments

Involved in interaction with the end users along with Business Analysts and the team members for better understanding of the business requirements.

Good knowledge in designing the application that follows all the Pega guardrails, DCO and Agents.

Thoroughly worked on reporting wizard, list views, summary views, decision trees, decision tables, constraints, map value, activities, edit input, OBJ-validations, HTML Rules, Correspondence rules, Data tables, sys management applications, database wizard, portals, sections, harness, flows, actions, bulk processing, customizing PRPC Rules, Connector Rules and Services

Expertise to fix issues found during Unit testing and the defects found in the QA and UAT testing phases.

Implemented notification tasks using correspondence rules and decision Rules.

Designed PRPC flows, Assignments, Utilities, Decision, Split for each, Spin-off, Split-Join shapes.

Knowledge in High Level Class structure, Workflows and Rule sets in Pega PRPC.

Strong domain expertise of Banking & financial management systems

Excellent written, presentation and verbal communication skills.

Certifications:

PEGA Certified System Architect (CSA) 7.1

Technical Skills:

BPM Software : PEGA Rules Process Commander (PRPC) V5.5 SP2, PRPC V6.3 SP1, PRPC V6.2SP2, PRPCV7.1, PRPC V6.1

Languages : SQL, PL/SQL, C, C++, Java, COBOL, JCL

Operating Systems : Windows/98/NT4.0/2000/2003/XP, UNIX

Web Services : SOAP, MQ, WSDL, XSD, XML

Web Technologies : HTML, AJAX, Java Script, CSS

Design Technologies : Microsoft Visio 2003/2005

ETL Tools : Informatica

IDE & Tools : Eclipse, VS2010, Bugzilla, Mercury QC, Google Analytics

Application Servers : Websphere, Tomcat

Database : Oracle, Sybase, MySQL

Middle ware : JMS, MQ, SOAP

Professional Experience:

Client: Ally Bank,NY June 2013 to Till Date

Role: Pega Architect

Description: This project is for providing Maintenance/Production support to the end users of the SAM (Servicing Automation) application. The application handles the cases created for individuals who have taken a vehicle loan from Ally, including bankruptcy cases.

The project has several independent work flows. Some of these require user intervention while the remaining have straight through processing. An important functionality of the project is to send letters to the customers of Ally. These letters are generated through the Adobe LiveCycle product by using PDF letter templates.

Responsibilities:

Understanding business cases by analyzing the production process

Had regular meetings with the hall supervisors and management to understand the complicated set of business rules

Handling the team size of 8 members for SAMS application

Interacted with Users, Developers, Project Manager to understand the business process, identify enhancements and gather Business Requirements.

Responsible for making design documentation.

Involved in PRPC flow diagrams using Visio, interpretation of complex flow shapes for business scenarios

Involved in creating activities, activity step methods, rules and decision rules.

Prepared the User Interfaces (section, harness, flow action), portal representation.

Creation of Declarative expressions for a value change on the properties.

Involved in Creation of validation rules to implement business logic validation.

Involved in attaching SLA in assignments and created SLA activity depending upon the requirement of the project.

Participated in DCO (Direct Capture Objectives) suite to capture business needs to implement a Project in PRPC directly and hands on experience with implementing Framework layer

Tools Used: PEGA PRPC 7.X, Visio 2003, Java, Windows XP, and Apache Tomcat.

Cisco Systems – San Jose, CA November 2012 – May 2013

Job Title: Pega Architect

Description: Manual Process Automation Layer (MPAL) Cloud and XaaS are Cisco Business transformation initiatives that support Cisco's strategy to transform how we deliver and sell out compute network services to end customers.

In the current application processing, transactions are related as manual transactions. The Bookings and sales credits are manually calculated using a tedious manual approach and is prone to continuous changes and errors. The scope of this project is to enable systematic data integration for automated sales crediting and compensation effectively. The proposed system will target the following business objectives.

1)Automate the processing of sale crediting and compensation processing to improve the operational efficiency and productivity

2)Motivate sales by providing accurate and on time compensation, resulting into higher sales outcomes.

3)Provide ability to on-board new offers and update exist offer configuration with minimal IT intervention.

Responsibilities:

Analyzing the requirement gaps and provided the design approach for implementation.

Managed the client and helped him in providing the solutions and framing the Business requirements.

Helped the client in building his own technical team.

Worked on developing the use cases satisfying the client requirements.

Designing of Class structure and Data Model

Worked on Report definitions and Data pages

Designed UI using Rule-HTML-Harness, Rule-HTML-Section rules

Agent tracing and debugging the issue.

Creation of activities and steps for implementing core business logic.

Creation of product rules for deploying in to higher environments.

Creation of queries using Rule-Connect-SQL for selecting, inserting and updating data from database

When rules, Decision tables, Declare Expressions and flow action.

Worked with Clipboard and Tracer for troubleshooting the issues.

Experience in ruleset management and rule deployment (product rules / product patches)

Played a critical role in defect fixing.

Analysis of the various Business Requirements and coordinating with offshore in the interpretation of client requirements.

Environment: Pega RULES Process Commander (PRPC 7.1.6), Oracle

Project NAME: Core Billing

BELL December 2010 to October 2012

Role: Sr Developer

Core Billing is development and enhancement project. This project deals with billing applications of telecom world .It interfaces with many other applications including Pega PRPC . New functionality/UI introduced in access care (ticketing tool) using Pega.

Responsibilities:

Actively involved in Pega migration projects for understanidng of business needs

Inovolved in integration testinng with DB2/ Pega Interfaces

Invloved in regression testing of Access care application (Pega PRPC app)

Developing / Enhancing Mainframe software’s for Customer Batch application.

Involving in Design, Coding, and Testing& Quality Review activities.

Assignment and review of work peers

Involved in fixing the defects and writing the test cases.

Involved in DR testing

Environment: Pega PRPC,COBOL, JCL, VSAM, DB2, Changeman, XPEDITOR, SPUFI

Project Name: Retail Pricing

Supervalu, USA June 2008 to December 2010

Role: Sr. Developer

Retail pricing is development and enhancement project. This project deals with pricing, promotions, orders of items .It interfaces with many other applications.

Responsibilities:

Receiving Customer Requests from the Clients

Developing / Enhancing Mainframe software’s for Customer Batch application.

Involving in Design, Coding, Testing & Quality Review activities

Involved in fixing the defects and writing the test cases.

Environment: COBOL, JCL, VSAM, CICS, DB2, PANVALET, Intertest,Progeni, SPUFI, Sync Sort

Project NAME: HR Payroll

Ahold, USA January 2006 to June 2008

Role: Jr. Developer

HR Payroll is a Development and Maintenance project.The major responsibilities include Development, Maintenance and Support of the Labor Earnings History (LEH) database and applications associated.This includes working on any enhancements requested by the client and performance tuning of the application or modules. Also, providing production Support and Fixing any Issues or bugs that may be encountered.

Responsibilities:

Receiving Customer Requests from the Clients

Developing / Enhancing Mainframe software’s for Customer Batch application.

Involving in Design, Coding, Testing & Quality Review activities

Providing Production support

Environment: COBOL, JCL, VSAM, DB2, ENDEVOR, ISYNC, TMASTER, Control-M, SPUFI.

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