Customer Service Administrative Assistant
Resume:
Jaimie Snyder
Houston, TX 77094
***********@*****.***
Career Overview
I am very hardworking, highly motivated, and am a Multi-tasking oriented individual. I have great people skills and am committed to go above and beyond to making my customers satisfied. Working with the public is an everyday pleasure I enjoy. I am detail-orientated to getting work done, and on time is what I do best. A lso Semi- bilingual in Spanish. Core Strengths
Customer Service Organizational skills
Data entry and collection Computer proficiency
Creative problem solving Telephone skills
Executive management support Microsoft Office Suite Work Experience
Service King Collision Repair Houston, TX A pril 2015-December 2015 Administrative Assistant & Service Advisor Intern
Assisted Office Coordinator and GM with getting customers in by appointments and having check in paperwork ready for them. Verified contact information from customers, and their Insurance claim information was accurate to begin repairs. Verified point of impact to damaged vehicle. Gathered all necessary important information needed per claim submitted. Over saw certain vehicles in the shop to confirm completion dates w customers. Worked accounting statements that were past due from our parts department intake. Verified invoices were posted and paid per vendors. Assisted Advisors in Quality Checking of their completed vehicles. Collected deductible moneys and noted file for close out.
Westside Chevrolet Katy, TX May 2013-November 2013 Body Shop Estimator
Greeted customers and assisted them through the process of their vehicle body repairs in the shop. Created repair orders for my customers to order replacement parts needed. Oversaw the repairs, to give customer updates by coordinating with each individual body men. Contacted several insurance companies to resolve a re-inspection for additional damage found on the vehicles. Westside Chevrolet Katy, TX February 2011- May 2013 Accounts Receivables Clerk
Documented and receipted in all daily receipts of individual car sales, service repair orders, and parts invoices. Posted each and all receipts into ADP system. Reconciled repair orders and parts invoices to our daily money deposits. Submitted and processed customers Extended warranties and Gap policies to individual insurance companies. Assisted and organized monthly accounting schedules. Jaimie Snyder
529 Barker Clodine #12108
Houston, TX 77094
***********@*****.***
Educational Background
2006 Katy High School Katy, TX High School Diploma
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