Ruth Rivera
**-** ******* **., *********, NJ ****1 - 908-***-**** (C) - acuphp@r.postjobfree.com
Summary
Hard-working, entry-level Human Resources Assistant, looking to apply my education and experience
to a job in Human Resources Field. Areas of proficiency include Creative, Customer -Service/Focused,
Deadline-oriented, Dedicated, Hands-on, High-performing, Organized, Reliable, Positive and
Personable.
Highlights
PowerPoint
Word
Access
Excel
Accomplishments
•Designed and implemented HR policies and procedures for employee Hand Book.
Experience
Roselle Savings Bank March 2010 to Present
Customer Service Representative
Perform teller transactions Cash handling. Open and close accounts. Perform identification
and personal information checks. Individual Retirement Account "IRA" and Estate account
maintenance
INTERNSHIP: HUMAN RESOURCES MANAGEMENT
January 2015 to May 2015
Updates job requirements and job descriptions for all positions. Recruiting, selecting, orienting,
and training employees. Ensures legal compliance by monitoring and implementing applicable
human resource federal and state requirements; conducting investigations; maintaining
records; representing the organization at hearings. Organizational abilities, Multi-tasking, Detail
oriented, Meticulous performer and Positive attitude.
Successfully manage multiple priorities and tasks under tight time frames. Customer focus,
both internal and external. Working effectively with all employees at all levels of the
organization. Understanding of an organizational culture and assists with change
management. Maintains confidentiality with the highest level of integrity.
The Provident Bank October 2009 to March 2010
Customer Service Representative
Introducing customers to our line of financial products and services.
Performing teller transactions and cash handling.
Sales goals.
Wachovia Bank February 2007 to July 2008
Customer Service Representative
Introducing customers to our line of financial products and services.
Performing teller transactions and cash handling.
Opening new accounts.
Vault custodian.
Partners Pharmacy February 2006 to February 2007
Pharmacist Technician
Pull appropriate medications from shelf according to pharmacy label. Prepare label for
attachment to product and punching the appropriate dosing slot on the label. Prepare
product for label: Tab/Caps- product placed in box with appropriate reorder reminder,
Liquids-Child safety closure is removed and the product is transferred to a smaller container
according to label quantity, Externals-Tubes are removed from box and Ophthalmic/OTCs-
Bottles are removed from outer box place label on product Billing
Third Party Representative: Verifying insurance coverage. Handling explanations of benefits.
Medicaid rejection Medicare D rejections. Communicate with third party Insurance company
Work on getting rejection claims processed. Communicate with long term care facilities with
the members.
Labnet International Inc. January 2005 to March 2005
Provide customer service assistance to clients. Order entry- enters orders faxed by customers.
Process paperwork for shipping department.
Process paperwork for return of repaired items. Reply to inquiries by e-mail or fax regarding
status of orders and backorders. Process credit card payments. File, answer phones, mail
invoices, and prepare literature for shipment to customers. Work closely with the Sales and
Marketing Department. Confirm orders which include shipping information to customers.
Education
Berkeley College September 2006
BACHELOR OF SCIENCE DEGREE MAJOR: BUSINESS ADMINISTRATION
MANAGEMENT
BUSINESS ADMINISTRATION MANAGEMENT
UNION COUNTY COLLEGE April 2015
CERTIFICATE: HUMAN RESOURCES MANAGEMENT
HUMAN RESOURCES MANAGEMENT
Languages
Bilingual-Spanish and English
Skills
•Excellent computer skills, including Word and Excel in a Microsoft Windows environment.
•Effective oral and written communication skills.
•General knowledge of various employment laws and practices.
•Experience in administration of benefits and other HR programs.
•Excellent interpersonal skills.
•Skills in database management and record keeping.
•Able to exhibit a high level of confidentiality.
•Excellent organizational skills.
•Hands on.
•Able to identify and resolve problems in a timely manner.
•Able to gather and analyze information skillfully.