Persis Jones
*** ******** ****, ********* **, L*X 1P8 ® 647-***-**** ® ***********@*****.***
HIGHLIGHTS OF QUALIFICATIONS
Over 4 years experience in administrative roles
Very experienced in sales & marketing
Proficient in the Front office and Reception duties
Switchboard operator for 10 phone lines
Received consecutive awards in Sales & Marketing
Business implementation and managing skills
Bachelor of Administrative Studies
Computer skills include: Microsoft Office software, Word, Outlook, PowerPoint, Excel
Certification in Quickbooks
PROFESSIONAL EXPEREINCE
Office Manager 2012 - 2015
Konica Minolta
Run the day-to-day operations
Shared the responsibility of recruiting, selecting, orienting and training employees.
Maintained office staff job results by coaching and disciplining employees; planning, monitoring, and job appraisals
Managed and supervised ordering processes, purchasing and receiving of goods
Track office supply inventory and approves orders
Completes operational requirements by scheduling and assigning employees; following up on work result
Schedule appointments and meetings with customers
Liaised with suppliers, freight forwarders and customers liaise
Implemented office policies by establishing standards and procedures
Supervise all employees
Responsible for all of the company’s important documents
Organized, coordinated and chaired all staff meetings
Maintain a rapport with all customers
Sales & Marketing Executive 2005 - 2012
Xerox
Selling of consumables, copy paper and equipment
Develop sustainable business relationship with customers
Creating of sales proposals and invoices
Monitoring of inventory levels
Promote company’s sales and services
Achieving set revenues targets
Prospect new clients
Carry out cold calling
Develop a rapport with new customers
Grow and retain existing accounts by presenting new solutions and services to customers Persis Jones
695 Shanahan Blvd, Newmarket ON, L3X 1P8 ® 647-***-**** ® ***********@*****.*** Front Office Agent 2002 – 2003
Sandals Resort
Welcome briefing for new arrivals to the resort
Register guests and assigns rooms. Accommodates special requests whenever possible
Thoroughly understand and adhere to proper credit, check- cashing, and cash handling policies and procedures
Coordinates room status updates with the housekeeping department by notification housekeeping of all check outs, late checkouts, early check-ins, special requests, and day use rooms
Responsibility for Bellhop on duty
Process guest of check-ins and check-outs
Performing cashier related functions like posting charges to guest accounts, currency exchange
Switchboard Operator for 10 phone lines
Front Office Agent 1999 – 2002
Rendezvous Resort
Welcome briefing for new arrivals to the resort
Register guests and assigns rooms. Accommodates special requests whenever possible
Thoroughly understand and adhere to proper credit, check- cashing, and cash handling policies and procedures
Coordinates room status updates with the housekeeping department by notification housekeeping of all check outs, late checkouts, early check-ins, special requests, and day use rooms
Process guest of check-ins and check-outs
Responsibility for Bellhop on duty
Performing cashier related functions like posting charges to guest accounts, currency exchange
Switchboard Operator for 10 phone lines
EDUCATIONS
Bachelor of Administrative Studies 2016
York University
Other Professional Development 2015
Certification in Quickbooks
Supervisory Leadership Workshop
Persis Jones
695 Shanahan Blvd, Newmarket ON, L3X 1P8 ® 647-***-**** ® ***********@*****.*** Associates Degree in Administrative Studies 2010
Antigua & Barbuda International Institute of Technology Accomplishments
Board Director - National Development Foundation
Winner of Most Valuable Person awards in consecutive years
Employee of the Year – 2011
Innovative & Intuitive - 2010
Persistent & Commitment – 2009
Customer Care – 2008
MVP – 2007
MVP - 2006