Administrative Assistant Customer Service
Resume:
ELIZABETH BARES-FALKENBURGH
Brentwood, New York 11717
************@***.***
PART-TIME ADMINISTRATIVE ASSISTANT
SUMMARY
A responsible, skilled and motivated Administrative Office Professional with extensive experience. Strengths include answering, directing phone calls, appointment scheduling, originating correspondence and reports. A well-organized, detail and multi-task oriented self-starter who excels in working alone or with others.
Computer proficiency includes MS Word, Excel
BUSINESS EXPERIENCE
Uniondale UFSD, Uniondale, NY
Clerk Typist I (Secretarial Administrative Assistant) 2000-2005; 2006-Present
Performed general office duties, including answering telephone calls, greeting visitors to the Guidance Department, Typing, filing, computer operations and other secretarial duties.
Handled secretarial tasks for three guidance counselors, which included tasks associated with performing jobs for students.
Oversaw data input done by the secretaries into the guidance data system.
Entered data in bulk into the system, lessening the individual load on each secretary when possible.
Generated reports needed by the director and counselors to track the progress of the student’s applying to colleges.
Issued and maintained the records of Working Certificates issued to all students through Uniondale School District.
Compiled a data base of past working certificates issued and entered this data into Microsoft Word and Microsoft Excel.
Instituted the use of a shared drive set up in guidance making any and all documents used in guidance available to not only the secretaries, but also the counselors.
Designed an Application Processing Form used by the counselors and the secretaries to track documentation received from the students with every school they wish to apply to.
Elizabeth Bares-Falkenburgh Page 2
BUSINESS EXPERIENCE (continued)
Uniondale UFSD (continued)
Downloaded the college supplement forms used by the colleges on to the shared drive for the secretaries to use in a PDF format.
Prepared the documentation for the minutes to the board for district approval and final letters to parents with Committee Summary’s post Board of Education approval.
Maintained the transportation records for summer and school year bus requests for both in-district and out of district special education students.
Opened files for classified students newly or reentering the district and pre-school students requesting evaluation from the Committee on students newly or re-entering the district and pre-school students requesting evaluation from the Committee on Pre-School Education.
Worked closely with the in-district Psychologists and was solely responsible for setting up annual subcommittee meetings.
Responsible for the department financial operations, bookkeeping and record keeping for tuition billing-Accounts Payable to vendors servicing students IEP requirements and other general billing.
Performed reconciliation of monthly billing for Special Education services provided by out of district independent vendors, including any correspondence, resulting from any errors in billing.
Reconciled a vendor billing account from Genesis School in Staten Island, recouping almost $8,500.00 in overbilling for the district.
EDUCATION
Nassau Community College, Garden City, NY
Completed one semester, focusing on Accounting and Business
REFERENCES
Stacie Reid, Director of Guidance at Uniondale High School, Phone 516-***-****
e-mail ******@****************.***
Mary Ann Swart-Guidance Counselor at Uniondale High School (Retired), Cell Phone 631-***-****
e-mail ********@*****.***
Marilyn Heyward, Chairperson of PPS at Sewanhaka High School, Phone 516- 488-9652
e-mail ********@*********.***.**.**
Dr. Frantz Dorsainvil, Assistant Principal at Walnut Street School, (Former UHS Guidance Counselor) Phone 516-***-****
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