Customer Service Truck Driver

Billy Taylor

**** *********** **. *** ****, Houston, TX 77082

Home: 834-***-**** Cell: 834-***-****

**********@*****.***

Summary

Knowledge of principles and processes for providing customer service. This includes needs assessment,

meeting quality standards for service and evaluation of customer satisfaction. Knowledge of extensive

inventory management and inventory programs. Knowledgeable and strong with organizational,

interpersonal, investigation and communication skills.

Highlights

Basic Course Certification Licensed Bartender

Aerosol Weapons OC Training Licensed Barber

TWIC Card Hazardous Materials Training

Commercial Drivers License Licensed Forklift Driver

Accomplishments

Received "Employee of the Year" for exceptional performance while working for Blue Cross Blue Shield.

Experience

Stevens Transport January 2016 to Current

Truck Driver

Houston, Texas

Transport finished goods and raw materials over land to and from manufacturing plants or retail and distribution centers. Inspect vehicles for mechanical items and safety issues and perform preventative maintenance. Plan routes and meet delivery schedules. Document and log work/rest periods and kilometres spent driving and retain fuel/toll receipts. Maneuver trucks into loading or unloading positions. Collect and verify delivery instructions. Report defects, accidents or violations

Auto Rescue Company February 2010 to Current

Auto Technician

Houston, Texas

Automobile Lockout, Tire Change, Fuel Delivery, Jump Start, and Mobile Battery Replacement.

Fed-Ex (Part-Time)

Driver/Courier July 2014 to November 2014

Houston, Texas

To operate company vehicles and provide courteous and efficient delivery and pick-up of packages; to check shipments for conformance to Fed-Ex features of service; to provide related customer service function.

Leanna’s Catering Service (Part-Time)

Cook/Caterer April 2008 to January 2010

Houston, Texas

Planned, organize and develop the food and beverage services of organizations and businesses. Meet customer expectations, food and hygiene standards and financial targets. Plan menus and prepare food and beverages.

Thompson's Auto Parts April 2007 to January 2010

Shipping and Receiving

Houston, TX

Verified inventory computations by comparing them to physical counts of stock and investigated

discrepancies or adjusted errors. Stored items in an orderly accessible manner in warehouses, tool rooms, and supply rooms. Prepared and maintained records and reports of inventories, price list, shortages, shipments, expenditures, and goods used or issued. Received and count stock items.

Education

Marque Learning Center 2010

GED

Houston, Texas, USA

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