Customer Service High School
Resume:
Tyler Cerbo
Dr.
Houston, *****
Email:
Tylercerbo@gmail.
com
OBJECTIVE
To secure a position with a business
where my knowledge and skills will
allow me to become a contributing
member of a successful team.
Key skills
Problem Solving
Answer multiple line phones
Customer service
Electrical
Plumbing
Sheet metal fabrication
Organization
Efficient work flow Forklift
operation Paperwork
Collect payments
Computers
Training new staff
Cleaning store
Attended manger training classes
Shipment
Inventory
Loss Prevention
Automotive knowledge
Working with hand tools
Employment History
07/2014- 12/31/15
Arizona Refrigeration Service
Tempe, AZ Position- A/C Installer
Duties: Customer service, Stock and
keep track of truck invintory, Load
equipment onto truck with forklift,
Greet customer and collect payment
information, Install air-
conditioning equipment, Be able to
wire high voltage and low voltage
to the new unit, Braising copper line
set, Run new condensate drain and
reconnect duct work and/or modify
as needed, work carefully as not to
damage customers home, Test all
the units function to ensure it is
operating correctly. Be able to
answer any questions the customer
might have.
08/2013- 07/2014
Service Experts Sun City, AZ
Position- A/C Installer
Duties: Customer service, Stock and
keep track of truck invintory, Load
equipment onto truck with forklift,
Greet customer and collect payment
information, Install air-conditioning
equipment, Be able to wire high
voltage and low voltage to the new
unit, Braising copper line set, Run
new condensate drain and reconnect
duct work and/or modify as needed,
work carefully as not to damage
customers home, Test all the units
function to ensure it is operating
correctly. Be able to answer any
questions the customer might have.
05/2013-08/2013
Bell Ford Phoenix, AZ Position-
Detailer
Duties: Prep new cars for
showroom,
Organize car lot, Thoroughly detail
vehicles for new car buyers,
customer service.
11/2011-05/2013
Discount tire Anthem, AZ Position-
Tire technician
Duties: Greet customers, Install
New tires, Rotate tires, Balance
tires, Repair tires, Sell tires,
Organize inventory by brand,
model, size and load index, Receive
and unload shipment. Count and
enter all new inventory, Daily
cleaning chores, Work at an
efficient pace, Set up displays in
show room, Pulling stock, Navigate
computer system to find the correct
tire, air pressure, lug nut, torque
spec and customer history for a
specific vehicle, attend to customer
needs.
Education
2008-2012 Boulder Creek High
School Anthem, AZ
General Education High School
Diploma
2010-2012 Ironwood High School
Westmec Phoenix, AZ
Automotive technology
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