Customer Service Sales

Summary

Highlights

Accomplishments

Experience

Brinnon Johnson

**** ** **** * *** 1103

Humble, TX 77346

M: 509-***-****

************@*****.***

Upbeat and flexible customer service desk personal with 10 years experience in retail sales. Driven and results-focused professional seeking a customer service position in a fast-paced retail environment.

Cash handling accuracy

Organized

Time management

Mathematical aptitude

Flexible schedule

Strong communication skills

Excellent multi-tasker

Going above and beyond helping customers and helping the store in which ever department needed. Getting employee of the month, and also in 2014 getting employee of the year. June 2013

to

September 2015

Rosauers Colfax, WA

Customer Service Desk

Answered customers' questions and addressed problems and complaints in person and via phone. Closed the store, which included counting cash drawers and making bank deposits. Helped customers select products that best fit their personal needs. Maintained visually appealing and effective displays for the entire store. Educated customers on product and service offerings. Communicated merchandise needs and issues to appropriate supervisors in a timely fashion. Balanced the needs of multiple customers simultaneously in a fast-paced retail environment. Processed all sales transactions accurately and in a timely fashion. Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers. October 2011

to

June 2013

Fred Meyer Warrenton, OR

Customer Serivce Desk

Processed all sales transactions accurately and in a timely fashion. Balanced the needs of multiple customers simultaneously in a fast-paced retail environment. Kept current on market and product trends to effectively answer customer questions. Helped customers select products that best fit their personal needs. Closed the store, which included counting cash drawers and making bank deposits. Answered customers' questions and addressed problems and complaints in person and via phone.

February 2005

to

October 2011

Rosauers Colfax, WA

Cashier/ Booth Personal

Answered customers' questions and addressed problems and complaints in person and via phone. Helped customers select products that best fit their personal needs. Offered exceptional customer service to differentiate and promote the company brand. Balanced the needs of multiple customers simultaneously in a fast-paced retail environment. Processed all sales transactions accurately and in a timely fashion. Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers. Marked clearance products with Education

References

updated price tags.

2007 Colfax High School Colfax, WA, USA

High School Diploma

Shawn McAdams, Store manager

Rosauers

Store: 509-***-****

former supervisor

Kiyomi VanTine, Service Manager

Rosauers

Store: 509-***-****

former supervisor

Roxanne Scholz

Rosauers

Store: 509-***-****

former coworker

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