Customer Service Management

Location:

Posted:

May 09, 2016

David Spurlock

***************@*******.***

Objectives

To continue my career with an organization that will utilize my MANAGEMENT, SUPERVISION & ADMINISTRATIVE skills to benefit mutual growth and success.

Education)

BS Accounting BS Information Systems Management 1989

Southern Illinois University Edwardsville Il

Experience

Driver for Greenway Trans St Louis, Mo 10/2015 to 3/2016

Driver for JB Hunt DCS St Louis, Mo 11/2014 to 10/2015

Owner Operator from 11/2009 to 10/2014

Production Control Analyst Washington University St Louis, Mo 8/1998 to 10/2009

Skills

B2B Sales, sell service and negotiate rates

Tier1 customer service experience, both in person and on the phone

Experience in managing workers and small business HR functions

Experience with MS Office Suite including creating Macros

Experience with QuickBooks Pro from daily accounting functions thru tax filings

Experience dealing with government entities

Experience with CRITICAL TIME MANAGEMENT (drivers hours of service)

Experience with SERVER ADMINISTRATION including VM Ware and the AUTOSYS Scheduling platform

Server programming languages Peoplesoft, Powerbuilder, Visual Basic, MS SQL, and SQL Server

IBM 3090 mainframe experience including COBOL, RPG, and SYNCSORT Programming Languages and the ZEKE, ZARA, ZEBB, CA7 and CA11 utilities.