Customer Service Data

Jaqueline Flores

Houston, TX

****************@*****.*** - 770-***-****

Authorized to work in the US for any employer

WORK EXPERIENCE

Accounts Receivable Clerk

M&M Manufacturing - Houston, TX - February 2016 to Present Responsibilities

• Handled high volumes of incoming calls on multi-line system

• Maintained the front office and supplies room tidy

• Mass shipped and invoiced orders daily

• Scanned, filed and organized work orders

• Processed and posted clients payments, linking them on the EPICOR system to corresponding invoice

• Scanned and maintained records in Excel Spreadsheet ensuring accuracy

• Prepared and mailed Lien letters

• Reviewed aged receivables accounts and contacted customer for payment when appropriate Marine Biologist

Alaskan Observers, Inc. - Seattle, WA - February 2014 to November 2015 Responsibilities

• Independently collected data on fishing operations, catch composition and protected resources

• Collected at-sea biological samples from the catch

• Ensured compliance of safety regulations by the vessel crewmembers

• Provided quality data to assist in building sustainable fisheries, recovering endangered species, and promoting healthy ecosystems

• Checked data for accuracy, comparing written data to inputted data Credit Clerk

LFD Home furnishings - Eagle Pass, TX - 2006 to 2014 Responsibilities

• Conducted collection calls

• Determined appropriate credit limits based on customer credit reports

• Assigned payment and contract terms

• Posted cash/credit payments on customer accounts

• Organized and filed paperwork

• Assisted in answering incoming calls and providing excellent customer service EDUCATION

Bachelor's in Marine Biology

Texas A&M University - College Station, TX

2008 to 2013

Associate in Liberal Arts & Science

Blinn College - Bryan, TX

2010 to 2011

SKILLS

Clerical Skills (5 years), Customer Service (5 years), Microsoft Office (4 years), Bilingual- Spanish (10+ years), Organizational Skills (5 years), Data Collection (2 years), Compliance (2 years), Detail-Oriented (5 years), Data Entry (2 years), Laboratory Exeperience (4 years)

Contact this candidate