Administrative

Administrative Associate ~ Service Planner

Qualifications Profile

Results-driven and performance-focused professional, offering broad-based experience in service planning and analysis, revenue growth, and technical support across corporate settings

Equipped with proven ability in building long-term productive relationships with colleagues, vendors, and clients; resolving complex administrative issues; and preparing and compiling a variety of documents and records with high degree of quality and accuracy. Armed with keen attention to detail and well-defined communication, analytical, problem-solving, multitasking, and organizational aptitudes.

Core Competencies

Administrative and General Management

Strategic Planning and Implementation

Troubleshooting and Process Efficiencies

Customer Service and Relations

Employee Training and Supervision

Cross-Functional Leadership and Team Building

Professional Experience

ATI Industrial Insulation Contractors, 695 N. 7th Ave, Brighton, CO 80601 2015–2016

Administrative Assistant/Purchasing Oct 2015-April 2016

Create purchase orders

Order supplies for jobs, warehouse and safety

-Track back orders and orders that were not delivered.

-Track/receive credits for Accounts Payable

Weekly inventory assuring that materials and items are in stock

Enter Purchase Orders in Quickbooks

Assist in payroll weekly

Back up to Office Manager

Halliburton Energy Services, Inc., 13100 CR 8, Fort Lupton, CO 80621 2011–2015

Service Planner I – HCT Feb 2014–Sept 2015

Utilize a wide range of software applications, such as ClickSchedule, SmartString+, and SAP, in reconciling tickets; scheduling and closing jobs; and organizing job application packets.

Oversee various administrative and service planning duties, including the following:

Daily inventory commitment, allocation, and reconciliation;

Pricing development and update in Halliburton Delivery Framework (HDF) for intelligent completions, in collaboration with Global and Vendavo;

SAP sales order preparation and maintenance for product service line (PSL) service coordinator; and

Ticket creation for intelligent completions.

Create ICR’s in SAP for money due back to the customer.

Proficiently troubleshoot various material issues, including sales orders, cash, and inventory, in close coordination with the warehouse personnel.

Render expert assistance to service coordinators in streamlining specific processing of orders to cash, plant maintenance, and procurement data entry.

Partner with plant maintenance, resource planners, and accounting teams in quickly resolving scheduling issues.

Handle the preparation of key reports to consistently guarantee the submission of job packets to the invoicing process by the original equipment manufacturer (EOM) and End of Year.

Achieved company savings after coordinating with global market business analysts to enter pricing in Vendavo and HDF.

Senior Administrative Associate; and Dispatch Lead Aug 2012–Feb 2014

Efficiently led the approval of time/payroll records of more than 1,200 employees, while providing training and orientation to new employees.

Initiated the auditing, maintenance, and updates of Department of Transportation (DOT) files.

Organized various meetings, which included reserving conference rooms through Microsoft Office Outlook.

Proactively assisted the dispatch personnel in answering and settling phone calls.

Leveraged outstanding management aptitude in scheduling key jobs; administering the monthly schedule for five dispatchers; ordering office supplies; and issuing employee, vendor, and contractor badges in OnGuard system

Back up for Office Administrator while out of office

Hotel reservations for crews and transferred employees

Maintaining reconciliation of an American Express hotel card

Enter employee expenses in Excel spreadsheet and SAP

Enter Fuel and Mileage monthly in Access and Excel spreadsheet

Billing Clerk Dec 2011–Aug 2012

Assumed full accountability in closing tickets for all PSLs; calculating the bonus of Wireline and Perforating Team employees; overseeing the reconciliation and submission of sales order for invoicing.

Invoiced Sales Orders

Scanned invoices and all required documents through Quillix

Dispatcher Jan 2011 – Dec 2011

Answered 7-line phone system

Create journeys in Journey Management for employees going out to location

Enter employees time/payroll from DOT logs

Enter employee expenses in SAP

Education

Associate‘s Degree in Criminal Justice: 2005

Parks College (Currently Everest College), Thornton, CO

Coursework in Business Management

Aims Community College, Fort Lupton, CO

Selected Training

Scheduling Assessment Competency System Employee's Training Contract Lifecycle Management

Access to Medical Records Code of Business Conduct Frontline Supervisor Training

Workplace Discrimination and Harassment Prevention Training Hazard Communication

Halliburton Energy Services, Inc., 13100 CR 8, Fort Lupton, CO

Activities

Volunteer Recreation Department, City of Platteville

Soccer, Softball, and Basketball Coach Valley Vikings

Technical Acumen

Microsoft Office Suite ClickSchedule SAP Quillix Internet Applications SharePoint

References:

Dustin Hambleton – Halliburton Energy Services 307-***-****

Doug Olson – Halliburton Energy Services 307-***-****

Gerald Stutes – Halliburton Energy Services – 303-***-****

Lissa Cockrell – 970-***-****

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