Customer Service Manager
Resume:
OBJECTIVE
To build a long-term career in a well-established organization and highly motivating and challenging environment that provides opportunities to gain more experience in the fields of logistics and customer service and to utilize my inventory skills and abilities for the development of the organization.
EDUCATION
■ 2006 – 2010 St. Francis Institute of Computer Studies
National Road San Pedro Laguna
Bachelor of Science in Information Technology
■ 2002 - 2006 Mag-aba National High School
Mag-aba, Pandan, Antique
■ 1996 – 2002 Guia Elementary School
Guia, Pandan, Antique
AREAS OF EXPERIENCE
■ March 03, 2014 – Ramosco Logistics Inc.
April 7, 2016 Inventory Analyst
Maintains accurate inventory accounts in system and warehouse.
Reports to warehouse supervisor on daily basis regarding the inventory activity.
Ensures completion of the daily, weekly and monthly inventory reports as needed.
Counts, records, tracks, reports and communicates quantities and locations of products.
Performs other tasks as directed by the Inventory Manager/Supervisor.
Ensures that FIFO/FEFO must strictly follow in picking all the time.
■ June 15, 2010 – Pepsi Cola Products Philippines, Inc.
December 31, 2013 Order Processing Analyst
Documentation of process and work flows.
Development and clear and detailed process maps and business requirements.
Identifying issues and risks.
Take the booking of outlet in to the salesman.
SEMINARS AND TRAININGS
■ August 23, 2009 Digital Storage Memory HDD
St. Francis Institute of Computer Studies, San Pedro, Laguna
■ July 29, 2008 Technical Operation Center
St. Francis Institute of Computer Studies, San Pedro, Laguna
■July 23, 2008 Total Productive Maintenance
St. Francis Institute of Computer Studies, San Pedro, Laguna
■July 16, 2008 Fixed Wireless Broadband
St. Francis Institute of Computer Studies, San Pedro, Laguna
■July 15, 2008 Technical Operation Center
St. Francis Institute of Computer Studies, San Pedro, Laguna
HONORS/AWARDS
■ Breakthrough Awardee Ramosco Logistics Inc.
January 2015
SKILLS AND INTERESTS
■Knowledgeable in Systems, Applications and Products (SAP) business software
■ Knowledgeable in Alternative Sales Distribution and Operating System (ASDOS)
■Proficient in Microsoft Office Applications 2003/2010 (Word, PowerPoint, Excel, Access)
■ Familiar with Computer Networking, Troubleshooting and Software Installation.
■Familiar with Windows Operating System like XP and Vista
REFERENCES
■Mr. Michael Ileto
Logistics Supervisor
Ramosco Logistics Inc.
Mobile no. 092********
■Mr. Ronie Geromo
Warehouse Supervisor
Ramosco Logistics Inc.
Mobile no. 093********
■Mr. Felix Mercado
Finance Manager
Pepsi Cola Products Philippines. Inc.
Mobile no. 092********
PERSONAL DATA
Age : 25 years old
Date of Birth : June 04, 1990
Place of Birth : Singalong Manila
Sex : Male
Status : Married
Height : 5’8”
Weight : 130 lbs
Religion : Roman Catholic
Spouse Name : Venus Dacillo-Ebon
Father’s Name : Teody R. Ebon
Mother’s Name : Elizabeth C. Ebon
Al Jay Celemin Ebon
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