Management Human Resources
Resume:
James Heaney
St. Louis, MO 63146
Cell: 843-***-****
Home: 314-***-****
***********@*********.***
CAREER PROFILE
High potential Human Resources professional who has continually demonstrated successful leadership and development of high-performance work teams while cultivating dynamic and effective labor-management relationships that leads to increased organizational profitability, effective problem solving, and driving employee engagement. Possess the ability to provide excellent leadership in all aspects of human resource management, including policy design, organizational staffing, employee training and retention, employee/labor relations and legal compliance. Seek a Human Resources/Labor Relation management position that applies knowledge, skills, abilities, and experience that will add value to the organization.
AREAS OF STRENGTH AND EXPERTISE
HR Operations Management
Recruitment, Training and Development
Arbitration
HRIS Payroll/Time and Attendance including ADP, Kronos, and PeopleSoft
HR Strategic Planning
Policy Design
Employee/Labor Relations
HR Compliance
Cross Functional Work Teams
Negotiation
HR Project Management
Compensation and Benefits
Performance Management
PROFESSIONAL EXPERIENCE
American Water Corporation 2014 to 2015
Alton, Illinois
Human Resources Manager
Provide labor relations leadership and direction to multi-state customer service facilities through labor contract management, labor negotiations, and grievance management.
Key Accomplishments:
Designed and installed bargaining and business continuity plans for 2015 labor negotiations.
Led successful effects bargaining efforts that promoted effective and flexible use of the work schedule.
Participated on cross functional team that provided a comprehensive schematic for corporate Labor Relations actions.
Developed and installed supervisor labor contract management program.
Insta-Credit Auto Mart Corporation
Collinsville, Illinois 2011 to 2014
Human Resources Director
Established a full service human resources division that provided leadership and direction to 135 employees for a multi-state automobile resale corporation. Led the development and implementation of organizational human resources actions involving organizational staffing, employee retention, performance management, employee training and development, safety, and compensation.
Key Accomplishments
Designed and installed employee training procedures and performance measures that increased organizational efficiency by 30 %.
Developed and installed a hiring, placement, orientation, and employee evaluation system that resulted in the meeting organizational manning needs with trained and qualified personnel while reducing employee staffing cycle time by 50%.
Authored and distributed a comprehensive organizational employee handbook that provided employees with a blueprint for success in the workplace.
Installed and maintained automated payroll and timekeeping attendance system that resulted in a 15% reduction in labor costs while promoting increased employee work attendance.
Established job redesign, wage system, and performance metrics that improved labor efficiency by 20%.
Spearheaded the reduction of the employee benefit program that lowered organization benefit costs by 7%.
Created and implemented collections department variable pay program that increased revenues by 12%
Initiated and maintained organizational the organizational safety program that included employee safety training and continuous facility safety inspections that resulted in zero OSHA recordable injuries.
Established and managed Workers Compensation program that resulted in an 8% annual premium reduction.
Kapstone Paper/MeadWestvaco Corporation 2004 to 2011
Human Resources-Labor Relations Manager
North Charleston, South Carolina
Provided leadership and direction to all human resources actions for in a multi-plant operation of 1000 employees that included organizational staffing, performance management, employee/labor relations, work redesign, employee compensation, mill security, medical facility, Worker’s Compensation, unemployment compensation and legal compliance status.
Key Accomplishments:
Negotiated labor agreements that increased labor efficiency by 22% while reducing labor costs by 15%.
Spearheaded the development of effective bargaining and strike contingency strategies.
Reorganized grievance/arbitration process that reduced grievances by 70% and increase favorable outcomes by 95%.
Reorganized security and medical services that resulted in 18% and 27% cost reductions respectively while increasing the effectiveness of service delivery.
Slashed Workers Compensation costs by $2,000,000 over a three year period utilizing aggressive case management strategies.
Led a cross functional labor/management team that developed and installed both mill attendance policy and automated timekeeping system resulting in a 12% reduction in labor costs.
Led labor/management team that ensured a smooth transition and resolution of all labor issues as a result of the sale between MeadWestVaco and Kapstone Paper.
Participated in a cross functional team that developed and deployed a facility employment engagement survey that resulted in developing strategies and tactics designed to increase effective employee participation in the work place.
Identified and eliminated designated unwieldy work practices.
Led a cross functional team that developed a facility “gain share” compensation program that resulted in operational costs saving of 16% and increased employee engagement in work activities.
Key contributing participant in the Mill management leadership team.
Facilitated management labor relations training activities that resulted in effective administration of the facilities collective bargaining agreements.
Developed and sustained productive working relationships with the facilities labor unions that resulted in proactive issue identification and resolution that favorably impacted grievance reduction by 70%.
International Paper Corporation
Ticonderoga, New York 1999 to 2004
Human Resources Manager
Provided leadership and direction to all human resources actions for a 500 employee paper mill including organizational staffing, performance management, labor/employee relations, and work redesign. Supplied oversight to organizational legal compliance status and delivered diversity and labor relations training activities.
Key Accomplishments:
Negotiated labor agreements that increased labor efficiency by 33%.
Initiated substantial labor cost savings through job redesign, establishing a job classification wage system, and instituting performance metrics.
Streamlined grievance/arbitration process, reducing grievances by 60%..
Developed effective bargaining and strike contingency programs.
Developed and sustained productive working relationships with the facilities labor unions that resulted in proactive issue identification and resolution that favorably impacted grievance reduction by 80%.
Provide leadership to a Union-Management team that developed, negotiated, and implemented work systems redesign process that achieved a 22% reduction in labor costs and increased employee efficiency.
Facilitated management team that installed an automated time and attendance system that increased employee attendance accountability while reducing hourly labor costs by 6%.
Introduced and installed organization staffing process that increased procurement cycle time by 30%.
National Envelope Corporation
Earth City, Missouri 1990 to 1999
Human Resources/Safety Manager
Supplied leadership and guidance to human resources and employee/labor relations activities for an envelope converting company of 230 employees. Responsibilities included employee staffing, orientation, labor/employee relations, performance management, and work redesign activities. Provided direction and oversight regarding the administration of employee compensation/benefits and unemployment compensation programs. Monitored the company’s legal compliance and delivered diversity and training activities.
Key Accomplishments:
Negotiated labor agreements as part of a management bargaining team.
Developed and installed effective organization staffing process that effectively met organizational staffing needs while decreasing procurement cycle time 70%.
Directed case management and return-to-work programs in a manner that led to substantial reductions in workers compensation costs by 35%.
Instituted safety training programs including First Aid, Fork Lift, HAZMAT, MSDS, Job Hazard analysis along with the Labor/Management Safety committees that resulted in a substantial reduction of workplace injuries and workers compensation costs.
EDUCATION AND TRAINING
Master’s Degree, Business Administration, Webster University, St. Louis, MO 1999
Bachelor of Arts, Psychology/University of Missouri, St. Louis, MO 1981
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