Pharmacy Technician, Retail Pharmacy assistant

SANJEEV KUMAR SHARMA

Mobile: +91-978******* ~ E-Mail: ************@*****.***

Seeking the position of Pharmacy Technician, Retail Pharmacy assistant in a challenging and evolving retail environment where my experience in pharmacy will be employed in providing comprehensive pharmaceutical care to patients, and supporting the mission, vision, and values of the firm

Target Position: Retail/Drug Store / Pharmacy Manager, Assistant Pharmacist / Retail and Wholesale buyer/ Dispenser / Clinic Assistant

Professional Summary

Pharmacist and Natural Healing Specialist offering over 20 years of experience in hospital / retail pharmacy. Self-starter with extensive knowledge of Medicaid and Medicare procedures. Completed Doctor of Medicine (Alternative Medicines) from Alternative Medicines Indian Board of Alternative Medicines-Calcutta, West Bengal, India in 2000. (Distance Education). Expertise in alternative therapies including Biologically therapies, energy therapy, Yoga, Herbal, magnetic and electro-magnetic therapy. Successfully created individualized home exercise programs for outpatient therapy clients to improve health and wellness.

Outstanding interpersonal skills with a track record of establishing positive relationships with customers, pharmaceutical representatives/manufacturers, medical professionals and healthcare organizations. Earned repeated commendations from supervisor and patients for providing high-quality, compassionate care. Sound understanding of Medicare and Medicaid processes. Excellent telephone etiquette with good patient care and interaction; familiar with pharmaceutical storage, abbreviations comprehension counting as well as pouring.

Core Skills

Patient Education & Advocacy Pharmaceutical Ethics Emerging Medications Medication Safety Drug Inventory Management Documentation Medical Herbalism Anatomy & Physiology

Retail Management

Organizational Scan

Since May 2012 with Oberoi Medicose, Ludhiana, Punjab as Retail Pharmacist

Mar’05 – Apr’12 with Sanjeev Medicose as Retail Pharmacist

Dec’94 - Feb’05 with Daba Medical Hall as Retail Pharmacist

Key Deliverables across the Tenure:

Creatively designing the work flow system that put an end to the losses incurred during the prescribing of drugs in the mail-order operations

Handling large volume of patients account accurately and ensuring patients are given the proper awareness of drug side effects, intake mode from prescriptions, etc.

Assisting fellow staff to interpret physicians’ prescriptions for customers during rush hour on daily basis.

Attending to general OTC enquiries from patients & referral to Pharmacist.

Handling customer prescription pick up and assisting with cashier responsibilities as required.

Coordinating with doctors' offices via telephone, fax and email.

Providing pleasant customer service at prescription drop-off and pick-up counters.

Answered and attended to multi-line phone and processed high volume of order requests from nurses, doctors as well as pharmacists.

Maintaining pharmacy stock and drug inventory levels by ordering necessary medications and supplies.

Verifying deliveries against purchase orders, patient data and billing information.

Ensured proper storage and security conditions for all drugs.

Maintained customer and patient confidentiality with complete documentation by entering prescription and insurance billing information into patient profiles.

Advised customers on the selection of medication brands, medical equipment or healthcare supplies. Interpreted and evaluated the validity and safety of medication orders and prescriptions.

Ensured general safety procedures and standards, including department cleanliness are adhered to.

Followed state and federal record keeping guidelines for legend drugs and controlled substances. Appropriately resolved customer issues, complaints and questions.

Administered massage, heat, water, ice, electrical, and light stimulation as part of therapeutic programs.

Supporting department quality assurance programs, education and customer service programs.

Academic Credentials

Doctor of Medicine (Alternative Medicines) from Alternative Medicines Indian Board of Alternative Medicines-Calcutta, West Bengal, India in 2000. (Distance Education)

Bachelor of Bio-chemic System of Medicine from Alternative Medicines Indian Board of Alternative Medicines-Calcutta, West Bengal in 1996.

Diploma in Pharmacy from M M U College of Pharmacy-Bangalore, Karnataka 1994.

Other Details

Skills and Personality Traits: Strong decision making, Problem solving &

Organization skill, Team player with effective motivational, interpersonal & communication abilities, self-starter, resourceful, efficient, reliable and diligent with strong listening skills.

Passport Details: J8072123

Work Permit Status: No

Include References.

(Of people known to you, not necessary past employer) Available on Request

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