Vittesh Jhaveri

https://ca.linkedin.com/in/vitteshjhaveri C: 604-***-**** acuop9@r.postjobfree.com

PROFESSIONAL SUMMARY

I am a highly ambitious and efficient post graduate student of business administration in marketing at Capilano University. As I am a student I don’t have a long list of work experience under my belt, but know that I can learn fast and be dedicated to whichever employment I take on. My social nature helps me coordinate in team with great energy. I am self-motivated and have strong work ethic which helps the employing company to grow. My interpersonal skills will help grow clients to the company. A fresh mind can easily adapt and train according to the needs of the company. My past experience as a manager is a plus point for assistance in management. Having owned a business, my entrepreneurial skills provide an advantage of being independent at work.

SKILLS

Natural Leader

Project Management

Negotiation

Revenue Generation Strategies

Public Relations

Time Management

Conflict Resolution

Microsoft Office (Word, Excel & P.P.T)

Human Resource Management

Strategic marketing and planning

Social Media marketing and management

Branding and Innovation

Sales

Multilingual: English, Hindi & Gujarati

Entrepreneurial

WORK HISTORY

Dealer: Currently (Since December 2015)

Customer relations

Mathematical

Time management

Customer problem solving

Cashier and Baker: September, 2015 to December, 2015

Tim Horton’s – North Vancouver, B.C., Canada

Received and processed customer payments.

Put out new stock and rotated existing products.

Performed store opening actions.

Developed Soft skills.

Responsible for production.

Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items and rotating stock.

Executed daily production lists and goals.

Greeted each customer with a friendly eye contact and smile.

Performed all transactions in a cordial, efficient and professional manner.

Manager: May, 2014 to May, 2015

3M Car Care – Ahmedabad, Gujarat, India

The youngest manager of 3M Car Care, Gujarat, India.

Developed partnership with local businesses to secure third party promotions.

Worked closely with clients to identify their needs and challenges.

Recorded and assigned new leads using CRM/PRM tools.

Maintained up-to-date store sheet.

Cultivated and managed relationships with key clients, vendors and community partners.

Led a team of 50 employees.

Developed leadership, marketing and management skills.

Introduced a new cost cutting strategy from waste products.

Changed the store accounting format to a simpler and more user friendly one.

Monitored service effectiveness.

Maintained compliance with company requirements.

Resolved customer problems and employee conflicts.

Provided repeating customers with exceptional care and attention.

Recorded, ordered and maintained inventories when it dropped below predetermined levels.

Cashier: May, 2013 to August 2013

Dairy Queen – Missouri, United States of America

Managed guest checks, collected cash and processed credit cards

Provided excellent customer service

Directed activities of one or more workers who assisted in preparing and serving food.

Performed all transactions in cordial, efficient and professional manner

Greeted each customer with friendly eye contact

Executed daily production lists and goals.

Estimated amounts and costs of required supplies, such as food and ingredients

Answered telephone calls and responded to inquires

Owner: March, 2013 to April 2014

Eazy Bitz – Ahmedabad, India

Inventory control

Human Resource management

Sales target accomplishment

Brand Management by Marketing the Brand and Creating Brand awareness

Up-selling products

Creating Connections with Suppliers and Customers

Innovation and executions

Problem solving and managing internal and external conflicts

Organizing events and providing exceptional customer service

Managing the business and focusing on its success

EDUCATION

North American Business Management Post Baccalaureate Diploma in Marketing: Current

Capilano University – North Vancouver, BC

Leadership Skills.

Social Media marketing and marketing strategies.

Business Strategy Planning

project management

Branding and innovation

Finance and sales

Planning and coordination

Brand and company report

Strategy Management

Bachelor of Commerce: July, 2015

Gujarat University – Gujarat, India

Report Writing

Accounting

Economic Trends

Certificate of Hospitality Management of American Hotel Lodging Association (from Cambay Institute of Hospitality Management, India): May, 2012

Customer Satisfaction

Interpersonal skills

Hospitality

Event management

Higher Secondary Education (10+2) in Commerce: May 2011

Indian Standard Board: Gujarat, India

Scored distinction in Accounts, English and Environmental Studies.

Successfully completed HSC with overall first class percentage

CERTIFICATION

Certificate in Entrepreneurial Adventure for Youth by Entrepreneurship Development Institute of India (EDI).

“Rajya Puraskar” Award in the service of mankind (The Bharat Scouts Award).

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