Jean Paul Zerpa Serrano
PERSONAL DATA
IDENTIFICATION
DOCUMENT
AR788350
PLACE OF BIRTH Caracas, Venezuela
BIRTHDATE 02/01/1979
MARITAL STATUS Married
ADDRESS ***** ** ** **. # *** 33178, Doral, FL.
CELL PHONE +1-786-***-****
E-MAIL ****@*******.***
With a professional profile oriented leadership in project management based on technology, information and communications products with more than 10 years of experience in the area; I envisioned as the main premise to collaborate in achieving the goals and objectives of the organization through technology implementations. Participate actively in the management and administration of applications, platforms and infrastructure development of new solutions that are wards of the systems area; coupled with the tendency to turn information technology tools to optimize the performance indicators and business goals. Similarly I possess experience in coordinating development of applications and solutions under the .NET platform database administration, including the fields of implementation, quality and production; certifying best practice and productivity in the Microsoft platform. For best results in terms of profitability, aided by fundamentals such as ITIL and methodologies in force at the market. Ideally, my performance work with the mission and vision of the company, where the challenges and everyday learning through projects based on technology, information and communications are achieved and meets the objectives of the organization through technological path that provides the highest productivity. EDUCATION DEVELOPMENT
COLLEGE DIPLOMA IN MANAGEMENT INFORMATION AND COMMUNICATIONS TECHNOLOGY (ICT) AND BUSINESS STRATEGIES.
Universidad Catolica "Andres Bello" - Center for International Professional Development
COMPUTER ENGINEERING
University "Alejandro de Humboldt".
UNIVERSITY TECHNICIAN IN COMPUTER
Technological Institute "Rufino Blanco Fombona".
CERTIFIED TRAINING HP Autonomy SELLING DATA PROTECTION SOLUTIONS HP - HP ExpertONE - 2015
CISCO SMALL BUSINESS SOLUTIONS FOR MIDSIZE AND ENGINEERS CISCO - IT Certification and Career Paths - 2015
LEADERSHIP AND SENSE OF BELONGING
DIGRUPO - CONSULTING AND TRAINING COMPANY - 2012
FUNDAMENTALS OF SOFTWARE TESTING
BAM SOLUTIONS - BUSINESS APPLICATION MANAGEMENT - 2012 2779 IMPLEMENTING A MICROSOFT SQL SERVER 2005 DATABASE ACTION LEARNING GROUP Y & R, CA- MICROSOFT CERTIFIED PARTNER - 2011 2780 MAINTAINING A MICROSOFT SQL SERVER 2005 DATABASE ™ ACTION LEARNING GROUP Y & R, CA- MICROSOFT CERTIFIED PARTNER - 2011 TUNING 2784 OPTIMIZING QUERIES AND USING MICROSOFT SQL SERVER ™ 2005
ACTION LEARNING GROUP Y & R, CA- MICROSOFT CERTIFIED PARTNER - 2011 Technology Trends: Opportunities and Challenges
Andres Bello Catholic University - 2010
MICROSOFT Windows SharePoint Services V 3.0
GTS - MICROSOFT GOLD PARTNER - 2010
FOUNDATIONS IN IT SERVICE MANAGEMENT V3 (ITIL V3)
ITIL V3 - 2009
Espiñeira Sheldon y Asociados - EXIN
MANAGEMENT SERVICE
TOUCH PIZZOLANTE CONSULTING - 2006
HUMAN QUALITY OF SERVICE EXCELLENCE
TOUCH PIZZOLANTE CONSULTING - 2006
2373B PROGRAMMING WITH MICROSOFT VISUAL BASIC .NET MICROSOFT SQL SERVER 2005 FOR DEVELOPERS
Development in Visual Basic 2005
VisualVen Systems
It Resells IT INTEL
Intel Channel Knowledge Builder - 2005
MICROSOFT DEVELOPER FIVE STARS
Visual Studio .NET 2003.
Visual Studio .NET 2005.
Microsoft Developer Network (MSDN) - Online Course - 2005 Money Laundering
CONACUID - 2005
PROGRAMMER ANALYST VISUAL BASIC 6.0
Programming in Visual Basic 6.0 and SQL Server
1999 - "Luisa Caceres de Arismendi" Technical Institute COMPUTER TECHNICIAN
Repair and maintenance of computers and peripherals EASTMAN Institute (Caracas) - 1997
OPERATOR OF MICROS
Microsoft Management Platform in its entirety
American Academy (Caracas) - 1995
WORK EXPERIENCE
COMPANY Genesis Data, sas.
POSITION Director of Infrastructure IT
PERIOD March 2015 - Present
JOB DESCRIPTION Manage, coordinate, maintain and optimize the technology platform and infrastructure of the company DataCenter in order to ensure the availability, continuity and safety of services generating reliability and timeliness of information to facilitate decision-making.
Participate as a technology advisor towards optimizing business strategies by optimizing the productivity of both the company and the IT unit. In the area of Infrastructure IT:
• Implementation and configuration of peripherals Perimeter Security (Firewall
/ UTM) Fortinet manufacturer.
o Optimization of security schemes and connection via VPN, configuration and implementation of policies, services and high availability. o Proactive monitoring and resolution of threats detected by the firewall through services and ports.
• Implementation and configuration of technological solutions for optimizing corporate processes and management:
o Software-based management ITIL V3
o Services in the corporate cloud as Google Drive and Microsoft One Drive. o ESET Storage Craft
• Design of functional tools for the optimization of business service infrastructure.
• Implementation and configuration of server virtualization platforms. o VMware vSphere - vCenter.
o Microsoft Hyper-V
• Managing and Monitoring Collocation services.
• Technical support to the commercial area to proposals for clients
• Management and Configuration DataCenter environment and platform
(physical servers and connectivity on the manufacturer HP)
• Management of DataCenter infrastructure:
o Designs Capacity Planning
o Performance and scalability optimization scheme DataCenter o Analysis of Cost Center and selling Services DataCenter. o Defining the contract for Virtualization Services DataCenter. o Implement Domain Servers and Services settings on Windows Server.
• Implementation and configuration of Microsoft Office 365. In the area of Software Factory:
• Project Management Software Factory on functional requirements of: o Methodology: MVC
o BackEnd: Visual Studio 2015 C # - ASPx
o FrontEnd: HTML5 - CCS3
o Database: Microsoft SQL Server
o Version Control and Project: Team Foundation Server. COMPANY Clinical Sanatrix, ca
POSITION Manager of Information and Communications Technology (ICT) PERIOD March 2007 - March 2015
JOB DESCRIPTION Directing and organizing the management of technology, information and communications to assist in achieving the goals and objectives of the organization through technology implementations. In the same way it monitors and controls a collection of systems, infrastructure, and information that are wards of management; coupled with the exploitation of information technologies as tools of management indicators so they can collaborate on optimizing the business trend.
ACHIEVEMENTS
DURING THE
MANAGEMENT
In the area of infrastructure:
• Project Leader implementation of Office 365 - Case Study forth in conference 2014 Microsoft Partner Network.
• Migrating and Redeploying Server Datacenter to HP G8.
• Virtualization entire technology platform Datacenter on Hyper-V.
• Implementation of Microsoft Windows Server 2012 - System Center.
• Deploying Office 365.
• Migration print park owner to lease services on single devices unifying features print, fax and scan.
• Project high redundancy and availability based on closterizacion and SAN storage.
• Implementation of Servers (DHCP - Domain Controller - Printer Server - File Server - DNS - Backup - WSUS - MOM - ANTIVIRUS CORPORATE (FORE FRONT) - APPLICATIONS - DATABASE (SQL SERVER 2005) -FIREWALL (ISA SERVER) - VIRTUALISATION ( vmWare))
• Design and implementation of methodologies, procedures and documents about backups, contingencies, HelpDesk, passes production schemes topology and network structure and manuals in general.
• Migration of WAN and Internet platform.
• Installation and certification of UTP cabling and telephony inter-connections between fiber optic LAN centers.
• Implementation of wireless Internet access for common use. Detached clinical- administrative domain.
• Process server load redistribution and space in RAM capacity and storage.
• Growth in technology infrastructure by an average 30% annually.
• Updating the park desktops to art 96%
• Amplitude mass storage devices for daily backup from 2GB to 72GB.
• Implementation of VPN connection for remote access to clinical and administrative domain.
• Acquisition and incorporation of biometric system for access control personnel.
• Acquisition, Implementation and administration Switchboard VOICE / IP Panasonic TDE-640.
• Implementation of the digital imaging system (DICOM protocol) and website development and integration with in-house application through HL7.
• Installation and coupling current telecommunication systems, microwave links for the overflow and backup communications, hand in hand with Digitel in Venezuela.
• Recruitment, booking and management of Domain and Hosting concerning the institution including e-mail service and FTP.
In the area of development:
• Design through SOA methodologies integration modules for vertical applications against ERP SAP.BO
• Management, leadership and supervision of the implementation project SAP.BO Ver. 9.0
• Management, leadership and monitoring modules for handling vertical environments for patient care and its interconnection with SAP.BO
• Establish policies and processes for producing hot passes.
• Creation of development standards.
• Development of indicators and corporate growth.
• Implementation SharePoint Services server as a tool and channel for Helpdesk, relying on ITIL principles.
• Implementation SharePoint Services server as a tool and channel for the administrative work of other managers.
• Implementation of own development methodology being based on the development in layers.
• Design and implementation of the website of the institution with Visual Studio 2005, and SQL Server AJAX. Hand in hand with CCS content management. In broad areas:
• Project Leader ERP implementation of SAP Business One V.9.0 - Case Study exhibited at the Forum for SMEs in SAP Business One.
• Co-project leader for the implementation and development of vertical applications for clinical type "A" in the city of Caracas, Venezuela. Such joint project between four (4) clinics.
• Project leader Migration and Clinical ERP applications and SAP Business One GCP, respectively.
• Supervision of 13 people on average, more channels outsourcing.
• Unification Microsoft licensing and certification throughout the technology platform.
• Management Management 2007, 2008, 2009, 2010 and 2011. APPROVED by Lara Marambio & Asociados Deloitte.
• Management Management 2007. APPROVED by WINCOR / NIXDORF
• Management Management 2007, 2008, 2009, 2010 and 2011. APPROVED by the Board of Clinical and Medical Group Sanatrix Simon Lusgarten. COMPANY Clinical Sanatrix, ca
POSITION Project Coordinator and development
PERIOD June 2006 - March 2007
JOB DESCRIPTION Coordinate, monitor and implement the development of new projects and existing solutions together with proposals on information systems, certifying the best practice and productivity in Microsoft (C #, VB, ASP.net) SQL Server platform. For best results in terms of profitability.
• Development and implementation of vertical solutions built on microsoft.net platform and database management in SQL Server.
• Standardization of development methodologies and programming.
• Development of forms with added value to the clinical and administrative units
(ex: physical taking, selling books, room change, engaging orders imposed by the nation, detail of consumption, etc.)
• Migration of legacy applications, key to the business, .net technology
• Migration Repository database as FoxPro database administrator as SQL Server 2008.
• Process Exchange Bolivar Fuerte.
• Development of applications and services for interoperability with multiple applications such as marathon, Clipper, FoxPro, SQL server, asp, BPM, HL7, and SAP.
COMPANY Clinical Sanatrix, ca
POSITION Project Consultant
PERIOD June 2005 - June 2006
JOB DESCRIPTION Consultant and developer of existing and proposed projects in Microsoft platform with the Visual Studio 6.0 and Visual Studio .NET 2005 tool COMPANY Rontarca, Prima, Willis, ca
POSITION Assistant to the Corporate Risk Management PERIOD June 2002 - May 2005
JOB DESCRIPTION Analysis and development of processes that facilitate and promote better service to corporate customers. Using technological tools founded in programming. For best performance indicators and business impact analysis. COMPANY Investment Cyberpoint, ca
POSITION Technology Integration Coordinator
PERIOD October 1996 - June 2002
JOB DESCRIPTION Monitoring projects of technological levels of software, hardware and networks for corporate customers integration. Analysis and development of applications and environments console and / or Web pages in order to meet the needs of the customer.
PROFESSIONAL KNOWLEDGE
METHODOLOGIES SOA
SOAP
XML
UML
MICROSOFT SOLUTION FRAMEWORK (MSF)
CAPAS
MVC
ITIL V3
PROGRAMMING
LANGUAGES
Microsoft Visual Studio.net 2015-2012-2010-2008-2005 (VB, C#) Microsoft ASPx .net
Microsoft Visual Studio 6.0 (VB, C#, VFP)
JavaScript – Standard
HTML – HTML5
ActionScript
Legacys:
GW Basic / DBase III Plus / Clipper / C ANSI
DIRECTORS OR
MANAGERS OF
DATABASES
Microsoft SQL Server 200*-****-****- 2014 – Avanzado MySQL
ERP SAP Business One 9.0
OPERATING
PLATFORMS FOR
SERVERS
Microsoft Windows Server 2012 System Center 2012 ( DHCP – DNS - PRINTER SERVER – FILE SERVER - ACTIVE DIRECTORY – HYPER-V) Microsoft Office 365
Microsoft Windows Server 2000 – 2003 – 2008 ( DHCP – DNS - PRINTER SERVER – FILE SERVER - ACTIVE DIRECTORY)
Internet Information Services (IIS)
Virtual Server
Microsoft Isa Server 2006
Microsoft SharePoint Services 3.0
Microsoft SQL Server Management Studio
Analysis Services
Reporting Services
Microsoft Windows Server Update Services 3.0
Microsoft ForeFront Console
Microsoft Operation Manager
VIRTUALIZATION TOOLS Virtual Machine Manager
Microsoft Failover Cluster Manager (MSFCM)
Hyper-V Manager
VMWare vCenter 6.0
SERVER PLATFORMS Hewlett Packard Rack & Blade Server Cisco UCS Mini
PERIPHERAL SECURITY Fortigate
LANGUAGES Writing English - Intermediate
English Comprehension - Basic
Reading English - Intermediate
PERSONAL REFERENCES
Ing. Alejandro Buccheri Chief Technology - Teaching Medical Center "La Trinidad"
Ing. Belkis Velazco Systems Manager - Clinica Santa Sofia
Ing. Sergio Oviedo Engineering manager – Genesis Data, sas.