Customer Service Data Entry
Resume:
Virnesha Mims
*** ******** **, ********* ** *****
************@*****.***
Customer Service Specialist
Profile
More than 15 years of successful customer service with strengths in account management, payment arrangement and customer relations.
Excellent working knowledge of Microsoft Word, Excel, Nex Gen Financial 2.1, Meditech, Passport
Excellent Communication Skills Goal and Detailed Oriented Typing and Data Entry Skills
Employment
Williamsburg Regional Hospital Kingstree SC Registration 6/2015-10/23/2015
Interview and Process patients information using Nex Gen and Medtech software to be seen by Emergency Room, Outpatient Clinical, and Admitted to Inpatient
Ensure patient charts are completed and signed
Knowledge of various health insurances and diagnosis codes
Verify patients Insurance via Passport Software
Experience with multi-line switchboard
Prepared payment deposits, reconciliation for billing department
Sykes Enterprise Sumter SC Customer Service 4/2015- 5/2015
Processed inbound credit card payments and data entry
Assisted card members with requests and account questions via telephone
B. R. Williams Bus Service Woodstown NJ Bus Monitor 6/2014-1/2015
Supervised various age students with behavioral problems or disabilities
Walt’s Bus Service Pedericktown NJ Bus Monitor 5/2012-6/2014
Supervised various age students with behavioral problems or disabilities
ProCo Aston Pa Externship Entry Level Claims Specialist 8/2011-10/2011
Contacted Insurance companies for claim status Corrected claims and Re-submitted statements
J&J Staffing Swedesboro NJ Customer Service Call Center (Dunkin Donuts) 8/2003-8/2004
Data Entry input via telephone Order processed for dispatch per account
Household Bank New Castle De Collections 4/2001-11/2001
Established payment arrangements for credit card members through Inbound/Outbound calls
Russell Reid Waste Management Deptford NJ Receptionist/Accounts Manager 3/2000-4/2001
Managed front desk with multiple switchboard
Promoted to Account Manager of Commercial Accounts
Monitored order processing, credit/ collections, scheduling/dispatch
Education Allstate Career School Essington PA 1/2011-10/2011 Medical Billing and Coding Diploma
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