Customer Service Manager
Resume:
Sarah Mian
416-***-**** - sarah.mian@gmail.
Dear Recruiting Department;
In efforts to earn employment with your organization, I am writing this letter to highlight my skills and qualifications. You will find my qualifications and attributes make me a very suitable candidate for employment at your organization.
In order to further develop my customer service skills, my work as the Brampton Representative has given me excellent experience in working and coordinating with others. It has also helped me realize the value of time management and being organized. Being the Marketing Coordinator for Tutor Doctor has shown me how to exercise Social Media by keeping on task. Lastly, working with Uber gave me a sense of direction, people and the similarities that bring us together.
I have a Bachelors in Business Administration from Algoma University and an advanced diploma in Financial Management from George Brown College.
Upon review of the attached resume you will find I possess many of the skills you are looking for and the potential to be a great asset to your company.
Thank you for taking the time to read my cover letter. If you have any questions or concerns, feel free to contact me at 416-***-****.
Sincerely,
Sarah Mian
SARAH MIAN
1440 Lawrence Avenue West, Apt. 601 • Toronto, Ontario M6L1B4 • 416-***-****
*****.****@*****.***
SUMMARY OF QUALIFICATIONS
Self-motivated, patient, hard-working, goal oriented individual with excellent team working and communication skills while also a self-manager
Ability to meet deadlines through organization, multitasking, problem-solving and goal oriented skills
WORK EXPERIENCE
Uber November 2015 - Present
Partner/Personal Driver
Demonstrated ability to deal peacefully with unforeseen circumstances or delays and use advanced driving techniques to better improve time management and safety
Assured that the vehicle is maintained in excellent condition and is cleaned regularly and knowledge of vehicle maintenance is applied
Drive customers to various destinations upon request, with knowledge of Greater Toronto Area and efficient routes
Neat and smart appearance, customer friendly and intellectual individual with desire to exceed expectations
Tutor Doctor September 2015 - February 2016
Marketing Coordinator
Responsible for coordinating and administering online and in person marketing campaigns
Familiar with Hootsuite, MailChimp, Twitter, Facebook and other social media outlets
Familiar with Adobe Photoshop in the uses of editing images
Algoma University Student Union May 2014 - May 2015
Brampton Representative
Responsible for developing, coordinating and administering communication and marketing to maximize member’s awareness of the organization, its objectives and services
Signing officer of the Brampton bank account
Developed an annual operating budget for the Brampton Campus in coordination with the Marketing & Communications Director, and Executive Committee
Responsible for developing a campaign strategy in cooperation with the Vice President External and ensuring that the campaign strategy is implemented
Implementation of events and campaigns associated with the Canadian Federation of Students
VOLUNTEER EXPERIENCE
Canadian Pediatric Stroke Support Association October 2012 – 2016
Volunteer and Speaker
Toronto Youth Food Policy Council April 2009 – September 2012
Treasurer and Secretary
Sick Kids Hospital January 2008 – July 2009
Volunteer
EDUCATION
Algoma University, Brampton, Canada September 2012 - August 2015
Bachelors in Business Administration
George Brown College, Toronto, Canada September 2010 – August 2012
Advanced Diploma in Financial Management
Central Technical High School, Toronto, Canada September 2002 - June 2006
Diploma
COMPUTER SKILLS
Proficient in Microsoft Word, Excel, PowerPoint, Grant Connect, MailChimp, and Hootsuite
Contact this candidate