Customer Service Office

CURRICULUM VITAE

AHMED ALLAM SALMAN

G*S QATAR – AN ISO Certified Co.

Contact No. : +974********

Email : **********.***@*****.***

OBJECTIVE

Looking for an Executive secretary, Office administrator, Data Entry clerk in GCC Countries. making use of diverse skills in office management and customer service in a highly dynamic work environment, Currently still working at G4S Qatar Company since April,2013

PERSONAL DETAILS

Name : AHMED ALLAM SALMAN

Date of Birth : 16.02.1989

Gender : Male

Marital Status : Single

Religion : Islam

Nationality : Egyptian

Education : Computer Technology Institute – After Secondary school Languages Known : Arabic ( Mother tongue )

English ( Excellent )

SKILLS / QUALIFICATION

Holds a computer applications diploma for 02 years from the academic institution /Alexandria University ( after secondary school )

General Diploma – Micro soft office ( word / excel / power point / internet access )

A highly disciplined, organized individual who knows the importance of structure, process & confidentiality.

A motivated self-starter, with good interpersonal skills who is comfortable taking the lead on initiatives and seeing them through to resolution.

3 years working experience in office administrator position

Excellent computer skills for this role Micro soft office ( word – excel - PowerPoint – outlook )

Deadline oriented with the ability to work under pressure and work on own initiative

Effective verbal and listening communications skills

Stress management skills

processing programs at a highly proficient level

Effective written communications skills

Supervisory skills

Team building

Time management skills

Analytical and problem solving skills

WORK EXPERIENCE

Working as administrator officer at G4S Qatar Head office - Electronic Security & Safety Solutions Division Since April, 2013 till now ( 3 Years ) . TRAINING & SEMINARS

Milipol Qatar Exhibition 2014 at Doha Exhibition Centre

Qatar Civil Defense Exhibition 2015

ISO IMS Awareness training

Human resources induction training

Business leadership & ethics training

Leadership & motivation training

Business Impact of ethical decision making training

HSE good practices including basic defensive driving, stress management,waste segregation, emergency response & preparedness, hazard identification, job safety analysis, risk assessment procedures, introduction to cultural and behavioral, electrical safety ( accident / incident ) training . Responsibilities:

Over 3 years of administrative experience in G4S An ISO certified company .

Recruitments responsible & all related ( Flights TKT booking / New joiners basic needs .. etc )

Distribution of incoming correspondence to Project Manager (and if applicable to Contractor)

Distribution of outgoing correspondence to Contractor

Distribution of correspondence from Contractor Project site team and to Document Control Centre (DCC)

Interface with Document Control Centre (DCC) on all documentation and correspondence

Maintain records/logs & scanning of incoming - outgoing correspondence, company instructions, technical queries, weekly/biweekly/monthly/quarterly reports, minutes of meeting, transmittals, project specifications, subcontract

Assist with ISO annual audit

Fully aware about the rules of tenders and auctions ( collection, submittal, payment terms & condition ) all paper work preparation

Ensure transactions are properly recorded and entered into the computerized accounting system

Establish and maintain supplier accounts

Manage the filing, storage and security of documents

Respond to client inquiries

Manage the repair and maintenance of computer and office equipment

Supervising customer services and respond to customer inquiries

Ordering office stationery supplies

completion of transactions knowledge with M.O.I

Access Cards and ID Printing

Receive, Reply and Send the Email Message and Fax

Recording & updating Clients List

Typing Official letters

Proficient in providing project support to different work teams based on standard procedures and policies

ACCOMPLISHMENTS

• Successfully wrote a training manual in order to help new employees within the administration department

• Reorganized office administrative procedures which resulted 20% increase in overall efficiency

• Trained 20 new employees regarding company’s standard operating procedures VALID EGYPTIAN DRIVING LICENSE

License No. : 295364

Issue Date : 09 July, 2008

Expiry Date : 08 July, 2018

License Type : Light Vehicle.

Personal Attributes

Demonstrate sound work ethics

Honest and trustworthy

Possess cultural awareness and sensitivity

DECLARATION

I hereby declare that the above mentioned in my CV are true and right in my belief and knowledge.

Best Regards,

Ahmed Allam Salman

Administrator Officer

G4S QATAR – ISO Certified Company

Doha – Qatar

00974 - 74018670

Contact this candidate