Customer Service Medical
Resume:
PPRRIINNCCEESSSS SSHHIIEEKKAA MMaallllaarrii FFAABBIIAA,, RR..NN..,,OO..HH..NN..
Address: Blk.21 lot 4, Greenvalehomes, Malagasang2G, Imus, Cavite Mobile#: 092*-****-***/ 093*-****-***
E-mail add: *********@*****.***
OBJECTIVE
To be part of an institutionwherein I could practice my profession and experiences wholeheartedly and competently with the guidance of principles and for further improvements. PRCLicense number: 0524996
WORKINGEXPERIENCE
Maxicare HealthCare Inc. April 21,2014- present
203 Salcedo ST., Legaspi Vil., Makati City
Position: In-patient ServicesOfficer/ Roving Specialist/Insurance advisor JOBDESCRIPTION
o Adhere to the Team’s KRA& directives of the immediate supervisor o Facilitate andmonitoring daily in- patient availments@ Hospitalswithinassignedareas:
Assesses andevaluates availment of members
Coordinateswithattending physicianandnurse stations to acquire necessary patient information
Visits/ Calls, validates and discusses with confined member the extent of coverge or non- coverage of availment
Responsible for the issuance of Letter of Authorizationaccording to authority limits
Computes for the excess charges that may incurred by member and endorses properly to the Hospitalk billing/ Cashier’s Collectionunit
Reports concerns of affiliateddoctors& hospital staff to Roving Supervisor
Prepares and timely submit pertinent reports asmay be requiredby the Roving Supervisor
Reports overtime duringweekends& holidays
Responsible for the appropriate coordination with internal & external clients in handling in- patient concerns
Revisit members asmay be required
Monitors lengthof stay of member’s confinement per hospital
Monitors hospitals daily incurred running bills& periodically update the patient
Ensures adherence to givenauthority limits& proper observationof pre- defined ;olicies& procedures
Perceives& handles availment queries of members
Resolves availment complaints of members, otherwise elevates to Roving Supervisor Centro-Tech Inc. (Maxicare-MaximIntegrated Product) October 3, 2012- March 14, 2014 Suite 116, Ortigas Bldg.,
Ortigas Ave., Pasig City.
IHR- Teknology Inc. (Maxicare-MaximIntegrated Product) Dec. 10, 2011- October 2, 2012 4th flr. PetroleumBldg,
Salcedo Vil. Makati City
Position: Company Nurse
JOBDESCRIPTION
Renders basic nursing care suchas, first-aid treatment, wounddressing, etc.
Conducts initial medical assessment of member through vital signs-taking prior to actual consult with the Retainer Physician.
Assists the Retainer Physician, OB- Gyne, Internal Med. AndDentist whenperforming physical examinationandother intervention/ procedures.
Monitors and records daily consultations andwork clearances.
Dispenses over-the-countermedicines providedby the account.
Maintains andupdatesmedical records andother pertinent documents related to the health conditionandprofile of employees.
Issues a Fit-to-Work clearance in the absence of the Retainer Physician.
Provides health teachings andmedical counseling suchas, family planning, nutrition counseling, first aidandother related medical andhealth safety campaigns andactivities.
Accompanies employees to the nearest medical facility during emergency situations.
Conducts daily andmonthly inventory of medicines andmedical supplies.
Assists in the Annual Check-Upavailment of members and releasing of ACU results.
Prepares and submits pertinent reports as requiredby theMaxicare Supervisor.
Performs other duties asmay be assignedby theMaxicare Asst. Manager/ Department Head fromtime to time. LDRMedics Diagnostic andMedical Services August 19, 2010 – April 12,2012 2nd Floor. SiscoBuilding, 7 SumulongHighway
corM. Cruz Street, Sto. Niño, Marikina City
Position: On-Call nurse
JOBDESCRIPTION
Conducts vaccination indifferent company
Administers vaccines as orderedby the company inbulkwithproper screening done by the Physicianaseptically
Proper documentation& registrationof employees receiving the vaccine
Ensures tally of the records& vaccines onhand
Submits report with the company nurse & contact person. Center for Health Sciences Inc. July 31, 2010- Dec. 9, 2011 Rm. 607Medical Plaza Bldg. SanMiguel Ave.
Ortigas, Mandaluyong City
Position: Company Nurse Reliever
JOBDESCRIPTION
Assignedat Magnolia Inc. & PurefoodsHormel Cavite
Stores, administers and controlsmedical supplies, medicines andequipment in the project sites
Provides, attends andmonitors first aid treatments on injuries, accidents andother health related illnesses
Conducts regular examinationand check-upof employees.
Completes all administrative tasks suchas report writing, maintenance of accurate nursing andmedical records, up to date client case notes, relevant formfilling inorder to ensure that the unit runs smoothly, safely andeffectively
Performs comprehensive and accurate nursing assessments of service users using a theoretical framework in the process of assessment, analyze data and formulate nursing diagnoses
Provides evidence basednursing care service
Ensures the implementationof safety policies andprocedures
Provide referrals of employees to accreditedhospitals inaccordancewith the company assurance policies
Prepares and submits necessary reports anddocuments requiredby theManagement. Medical Center Imus, Inc. October 12, 2009 - March 12, 2010 DiversionRoad, Palico IV,
Imus Cavite, Phils.
Position: Volunteer Staff Nurse
JOBDESCRIPTION
General ward:
establishes or contributes to the overall health care plans patients
provides personal care to patients
observe assignedpatients and recordaccurate observations innurses’s notes for patients' primary physicians
administersmedications, checksmedicationdosages andpatients' histories for possible interactions
start, maintainanddiscontinue intravenous lines for administrationof fluids, bloodor bloodproducts andmedications
provides directionandeducation; advice andemotional aid to patients' families andeducate patients on variousmedical conditions.
Cardio- Pulmo dept:
performs Cardio-pulmonary Resuscitationat emergency roomandward
installationof mechanical ventilation to patients at Intensive care unit andemergency room
administersmedications via nebulizers andmechanical vents
checks arterial bloodgases of patients as ordered
conducts Treadmill Stress test andECG for inandout patients Euro-Med Laboratories Phils. Inc. Feb.4, 2009- June 15, 2009 Gen. EmilioAguinaldoH-way,
Dasmariñas, Cavite
Position: Pharmacist’s Assistant
JOBDESCRIPTION
Ensure the quality of dextrose thrumassive inspections of bottles’ body and contentswith supervisionof Pharmacist- on- duty andQuality inspector
Maintains a smooth- working environment with co- workers andheads
Provides company demands of supplieswithin the shifts EDUCATIONALATTAINMENT
TERTIARY
Saint Jude College
Bachelor of Science inNursing 2004-2008
Sampaloc, Manila
SECONDARY
Saint Augustine Academy of Pampanga 2000-2004
Florida Blanca, Pampanga
PRIMARY
Saint Augustine Academy of Pampanga 1994-2000
Florida Blanca, Pampanga
CHARACTER REFERENCES
1. Dr. Yvette Tingson
Company Physician
MaximIntegratedProducts
GBP, Javalera, Gen. Trias, Cavite, Phils.
2. Ms. Donalee Albano
CAS Supervisor
Maxicare Tower,
Salcedo Vil., Makati city
( 02) 908-6900 loc. 1231
Internet Surfing, MSWord, Ms Excel, MS PowerPoint
Computer Literate
International Code for Diseases literate
A dynamic teamplayer that works comfortably inmulticultural environment. Knowledgeablewithemployees healthbenefits and coordinationwithaccreditedhospital andM.Ds Demonstrates initiative andhas self- motivation.
Flexible andwilling towork inany shifts.
Attendee of OHNAP training for Basic Occupational Safety andHealth Fast learner and capable of working evenunder pressure. Trainedandproficient withBasic Safety at Mariner’s Training Center. Trainedandproficient withAdvance Cardiac Life Support withBLS. Nursing Licensure Boardpasser of 2008.
PROFESSIONAL SKILLS ANDABILITIES
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