Eshetu Asfaw

**** ********* ****

Philadelphia, PA

Cell: 215-***-****

E-mail: acuo8i@r.postjobfree.com

Technical Qualification

Install, maintain and troubleshot Windows Server 2008R2/2012R2, desktops and laptops Installation and setup of switches, and verify its configuration including remote access management Installation and Configuration of routers, network security firewalls, and VPN devices. Familiarity and understanding of routing protocols including RIP, OSPF, EIGRP by installing SSH clients such as PuTTY to work on cisco routers and switches i.e. troubleshooting and resolving vlan, acl, ospf and eigrp problems. Strong ability to monitor and troubleshoot wired and wireless network-computing environments in order to verify network connectivity, switch and router configuration, using ping, telnet, ssh, traceroute, show cdp neighbors. Strong knowledge of troubleshooting DNS, DHCP, TCP/IP Protocols. Experience with MS Active Directory & Domain architecture, NTFS permissions, Group Policy, File Servers, Hyper- V, SQL Server, OS security, and working knowledge of Virtual Environment Platforms such as VMware workstations. Experience using RMM and PSA tools

Deploying the latest antivirus definitions from AV vendor site. Experience with Microsoft Windows Server operating systems, including Windows Server 2008 R2, Windows Server 2012 R2, MS Transact-SQL 2012/2014 Server, Team Foundation Server (TFS), and Hyper-V virtualized Servers Highly motivated, very detail-oriented, and excellent interpersonal communication skills Passionate to stay abreast of how technology infrastructures are currently benefiting as well as impacting a variety of end users Cisco Certification

Cisco Certified Network Associate (CCNA R&S, 2016) TestOut Certification

TestOut Network Pro Certified

TestOut Security Pro Certified

TestOut Windows Server Pro: Install and Configuration Certified TestOut Linux Pro Certified

Technical Skills

Troubleshooting IP configuration and network communication Manage Windows Domain Users and Groups

Configure Windows Servers, Hyper-V, Active Directory, DNS, Group Policy, and DHCP Database and Web Application

DDL, DML, T-SQL, PowerShell, C++, HTML, CSS

Operating System

MS Windows Server 2008R2/2012R2

MS Windows 7 and above

Linux

T-SQL Server 2008R2/2012/2014

OS X Mavericks and above

MS-Office 2012

Advanced level of proficiency with MS Office Tools: Word, Excel, Access, Power Point, Microsoft Exchange 2

Professional Experience

SMI PLC Addis Ababa, Ethiopia

Sr. Network Support Technician (Aug.13, 2010 to Sept. 15, 2011) Oversees the day-to-day operation & maintenance of computer networks Test computers peripherals, hardware and software to ensure that they are working appropriately Analyze network problems and manage preventive maintenance procedures Install and configure Cisco Adaptive Security Appliance (ASA) software for SMI to provide highly secured access to data and network resources

SMI PLC Addis Ababa, Ethiopia

Network Support (Nov.1 2007 – Aug.12 2010)

Install and configure servers, workstations, and printers under supervision. Manage network configurations to ensure that all computers on the network can communicate effectively Removal of malicious code such as Trojan horse, spyware, viruses using antivirus-McAfee, Microsoft Security Essentials, Norton.

Uploads appropriate software packages such as operating systems, networking components and other applications Troubleshot local area networks and network devices such as routers, switches and wireless appliances. Escalate complex issues and requests to the head of the IT department. Education

Delaware County Community College, Media, PA

CIS Network Engineering, Associate Degree

President’s Honor List

Related Course work

Microsoft Windows Operating System

Microsoft Windows Server 2008 R2 and 2012R2

Cisco Network Support (Cisco routing and Switching) Network Design and Implementation

Network Operating System Concepts

Network Security, Linux, C++, and MIS (Management Information System) Web Page Dev. (www.eshu-wpd-host.com)

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