Customer Service Representative

Chardonnay S. Williams

832-***-**** **** Ocee Street. Houston, Texas *******@*****.***

JOB OBJECTIVE:

A positive career in Customer Care/ Customer Service that utilizes personal qualifications, knowledge and skill with the potential to earn advancement.

HIGHLIGHTS OF SKILLS:

Outstanding Customer Service (5+ yrs)

Flexible; and able to learn new things

Professional in appearance and strong work ethic

HIPAA/OSHA Certified

Computer Skills Include: Power Point, Microsoft Word, Excel

Audio and Visual Testing

Phlebotomy

Specimen Collection

Hemoglobin Analysis

Vital Signs

Medical Terminology

RELAVANT ACCOMPLISHMENTS:

Sutherland Global (AT&T)- Customer Service Representative

August 2015-

Handled customer inquiries, complaints, billing questions and payment extensions/ service requests. Interface daily with internal partners in accounting, field services, new business, operations and customer affairs divisions.

Xerox ACS- Customer Care Rep

December 2014- August 2015-

Handled customer inquiries, complaints, billing questions and payment extensions/ service requests. Interface daily with internal partners in accounting, field services, new business, operations and customer affairs divisions.

Raising Cane’s- Customer Service Team Member/ Cashier

August 2014- December 2014

Greeted customers in the friendliest way, while helping customers decide on what lunch combo would be most recommended. Boxed customer’s orders as requested, as well as preparing its “Famous Secret Sauce”

Scott Petroleum- Customer Service Cashier

August 2012- January 2014

Scanned customers merchandise as purchased. As well as tracking record of greeting customers in a polite and friendly manner. Demonstrated ability to assist customers to sign up for store rewards, programs and to apply for store gift cards.

McDonalds- Customer Service Cashier

March 2011- May 2012

Welcome Customers to friendly environment while recommending new specials we offered at limited time. Taking orders at front counter, as well Drive-Thru. Showed customers they were most greatly appreciated and thanked them to please return.

EDUCATION:

The College Health Care of Professions

May 2015- Present

Medical Assistant Program

Externship; Southwest Urgent Care 180 hours Completed

*REFERENCES*

Available Upon Request

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