Systems/Network Engineer

SUMMARY

Systems Administrator with ** years of professional IT experience. Hands on experience with numerous hardware and software technologies in various capacities from desktop support to infrastructure management.

EDUCATION AND CERTIFICATIONS

Columbus State Community College

A.S. Computer Science

Anticipated 2017

CCNA (Cisco Certified Network Associate) (2015)

MCTS Server 2008R2 Active Directory (2013)

MCTS Windows 7 (2010)

MCP Server 2003 (2010)

CompTIA Network+ Certified (2010)

CompTIA A+ Certified (2003)

EXPERIENCE

Network Engineer

Harris, Mackessy & Brennan, Inc.

Sept. 2014 - Present

Provides implementation, migration, and administration of managed IT services for external clients.

Currently deployed at a SMB client site performing IT management duties and managing several projects.

Engaged in a vital role to consolidate telecommunications carriers for multiple branch sites reducing yearly costs by an estimated $200,000.

Instrumental in reducing the disaster recovery site storage footprint, saving over $1,500 per month.

Involved with the procurement process of a new VoIP system, battery backup system, and new servers.

Managing the day-to-day administration of Windows system infrastructures using technologies such as server manager, failover cluster manager, SCVMM, Server 2012R2 core, and PRTG.

Troubleshooting of networking issues using Watchguard policy and traffic manager, Putty, Wireshark, Cisco and HP CLI, and Nessus scanning for security vulnerabilities.

Minor work in Linux (CentOS 7) server implementation and security hardening.

IT Manager

Youth Build Columbus

August 2011 - Sept. 2014

Performed high level design and strategic implementation of new technology infrastructures.

Migrated domain from Server 2003 to Server 2008R2. Redefined active directory and group policy.

Virtualized the server infrastructure with Hyper-V reducing hardware and power costs.

Redesigned the network infrastructure; installed and configured new Cisco ASA 5505, Cisco L2/L3 SG switches, HP MSM 760 wireless controller with 13 access points, and a Cisco UC560 VoIP system with SPA504G phones.

Designed an on-premise backup solution using a HP DL360 Gen8 server and Symantec Backup Exec 2012.

Created, tested and deployed lite touch Windows 7 client images with MDT2013 and WDS, enabling the deployment of 130 laptops in less than a week.

Monitored the network and systems using Spiceworks and LanSchool.

Systems Administrator

Exceptional Innovation LLC

Sept. 2010-Aug. 2011

Administered system infrastructures using Active Directory 2008R2, Exchange 2003, and Cisco Call Manager.

Managed a VMWare vSphere 4.1 infrastructure used for Quality Assurance and Development testing.

Created and managed guest servers on VMWare and Hyper-V.

Created and implemented Windows OS Images through the use of Ghost, Imagex, and WinPE.

Managed file backup and system security with Symantec Backup Exec 12.5 and Endpoint Protection.

Created logon scripts to map file shares and printers.

IT Helpdesk Tier 3

Electronic Classroom of Tomorrow

June 2007-Aug. 2009

Performed as tier 3 team lead and final point of escalation for internal desktop support issues.

Managed users and computers via Active Directory, Citrix and SMS 2003.

Charged with removal of malware infections on client computers and communicating safe browsing habits.

Application Support Specialist

Ashland Chemical

June. 2006-Dec.2006

Provided global support for all hardware devices and software applications used by Ashland employees.

Supported Active Directory, Lotus Notes, SAP R/3, Cisco VPN software, and Windows XP.

Desktop Support Engineer

Limited Brands

Nov. 2005-May 2006

Provided second level hardware and software support for internal clients.

Resolved client service call requests and change management requests with 100% SLA compliance.

IT Deskside Engineer

American Electric Power (AEP)

Aug. 2004-Oct. 2005

Provided lifecycle desktop and laptop services, migrating legacy software and data to new systems.

Overcame an inherited 150 machine back log resulting in project completion ahead of schedule.

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