JAMES CRAIG

*** ***** ** *********: 828-***-****

Morganton, NC 28655 acuo5i@r.postjobfree.com

Call Service Representative

Experienced Call Service Representative seeking part-time job to supplement current income. Resourceful and flexible, able to adapt to changing priorities and maintain a professional attitude and good work ethic. Good communicator, able to establish rapport with both clients and colleagues, and able to motivate individuals to achieve organizational objectives.

PROFESSIONAL EXPERIENCE

11/2015 -current

District Assistant, New Avon LLC, Lenoir, NC

Assist District Manager in making calls to downline for encouragement.

Make calls to let downline know about orders on hold.

Take calls to assist downline with any questions or problems they may have.

Help downline resolve problems.

Assist with any rallies or meetings.

Make calls to encourage downline to purchase products and maintain active status.

10/2013 – 09/2014

Habilitation Technician, Davidson Homes, Swannanoa, NC

Helped individuals with intellectual and developmental disabilities to maximize their potential socially, emotionally, and vocationally.

Assist with independent living skills.

Ensured that the individual is following his/her treatment plan

Encouraged involvement in community activities

Coordinate with other service providers to ensure individual is achieving stated goals.

Complied with all agency policy and procedures.

EDUCATION

McDowell County Community College, Marion, NC

General Education Diploma (GED)

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