Customer Service Data Entry
Resume:
Tamika Collier
Maywood, IL *****
*********@*****.***
Employment Experience:
Ambius, Des Plaines, IL
*/**-*/** ******* Specialist
Operated the facility’s phone lines of inbound calls.
Reviewed receivables’ documents and implemented proposals for approval.
Performed data entry duties for the submission of job tickets, invoices and payments.
Collected current and past due receivables.
Completed Credit memos, Re-applies and update System to reflect changes.
Asked to train new and older employees.
Created new invoices, Revise old invoices and complete Retention Spreadsheets for the company.
LaSalle Network, Oakbrook, IL
1/14-2/14 Seasonal Customer Service
Responsible for taking orders for flowers and specialty gift items.
Assisted customers with questions relating to orders placed via the internet.
Resolved issues or investigating problems with orders by working with both the customer and the florist to maintain high standards.
Took orders and communicated customer service inquiries, as well as sales (up-selling)
American National Skyline Inc. (A.N.S.I), Wood Dale, IL
8/12-4/13 Accounts Receivable Representative
Operated the facility’s phone lines of inbound calls.
Reviewed receivables’ documents and implemented proposals for approval.
Performed data entry duties for the submission of job tickets, invoices and payments..
Performed collection’s responsibilities for overdue receivables.
Family Video, Westchester, IL/Downers Grove, IL
1/11-6/11 Manager in Training
Managed daily sales, employees’ work schedules and payroll.
Monitored and managed the facility’s security and custodial staff.
Managed, delegated and set goals for employees to ensure that compliance and standard operations were achieved.
Receivable Management Services RMS, Naperville, IL
10/09-12/10 Recovery Specialist
Educational Background:
International Academy of Design and Technology, Chicago, IL,
12/04 Bachelor of Fine Arts in Advertising and Design
Professional Skills/Training: Proficient user of various computers, programs, software and multimedia application including Microsoft Office.
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