Computer Project

ANURADHA

Email ID : acuo39@r.postjobfree.com

Contact No. :+991*******,946-***-****

CAREER OBJECTIVE

A position in IT industry that effectively utilizes my analytical, computer and communication skills to make a significant contribution in success of your organization as well as to bring enthusiasm, responsibility and good work-ethic in your organization.

ACADEMIC QUALIFICATION’S

COURSE

INSTITUTION

BOARD/UNIVERSITY

PERCENTAGE

BCA

MDU University Rohtak

UGC Approved

85%

Polytechnic (CSE)

Govt. Polytechnic For Women, Faridabad

State Board of Technical Education

61 %

X Std

Jat Sen. Sec. School

Kaithal

HBSE Board

74.80 %

PROFESSIONAL SKILLS

C, C++, Visual Basic.

Elementary knowledge of Excel.

Basics of Oracle, SQL Queries.

Possess Managerial Skills.

Computer Networking.

Sales Skill

Customer Queries and Complaints handling

ACADEMIC PROJECT/TRAINING

Project : Trouble Shooting of Computer Network

Technology : using 2D or 3D

Description : My project is based on processing images such as removing various troubles from the computer,

Training : MCSE

Organization : Microsoft

Description : The Training was mainly focused on study of Microsoft technologies and

Team work.

ACHIEVEMENTS

Participated in inter college competitions.

Won prizes in college debate competition.

I have represented my college valley team at State Level Competition’10 at Morni.

WORK EXPERIENCE

1Year 4 months experience in HERO BPO as a Dialer Executive(Feb2012-june2013)

1 year experiance of GO Javas Logistic pvt. Ltd.

Currently working in value first digital services pvt ltd.

ROLES AND RESPONSIBILITIES

Inbound and outbound campaign management on altitude dialer

Data uploading using sql query on dialer

Dialer troubleshooting on daily basis

Monitoring on dialer and Customer Queries(INBOUND)

All Excel Reports Data Handling of all 450 clients

Management of Call flow in various campaign.

PERSONAL TRAITS

Hobbies : Exploring things, Travelling, Listening to Music, Cooking and Surfing.

Strengths : My brain, quick learner, Communication Skills, Ability to lead from front and achievement oriented.

PERSONAL DETAILS

Name : Anuradha

Date of birth : 21 Aug 1993

Nationality : Indian

Father’s name : Sh. Bansilal Dhull

Languages known : English, Hindi, Punjabi, Haryanvi

Permanent Address : Sec-9 Gurgaon.

DECLARATION

I hereby declare that the above written particulars are true to the best of my knowledge.

DATE: PLACE: Gurgaon (Anuradha)

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