Sales/Account Management
Resume:
Emily S. Hoder
* ****** **** ****, *******, Rhode Island 02865
*****.*****@*****.***
Sales Industry
Qualifications Profile
Top-performing and results-driven professional, offering broad-based experience in business development, sales, and account management
within the medical device, healthcare, and technology industries. Competitive and self-motivated; equipped with effectiveness in
client relationship building, maintenance, and account development utilizing outstanding interpersonal, organizational, multitasking,
and management skills. Skilled at adapting to fast-changing market conditions and new technologies aligned with corporate goals and
standards; thrive at driving revenue to meet and exceed goals. Effective at utilizing technology and innovative solutions to provide
resolution to healthcare issues. Committed to providing first-rate client service as well as in handling responsibilities in order to
meet diverse customer needs. Proficient with Mac, PC, Microsoft Office Applications, Salesforce.com, WebEx, and Google Docs.
Relevant Experience
lifeIMAGE, Newton, MA
Director of Strategic Accounts 2012–Present
Work with the company’s customer base comprised of high-end specialists and hospital executives within major academic medical and
cancer centers, as well as Children’s hospitals to introduce and sell additional solutions
Establish and cultivate strong business relationships with decision makers, physicians, and executives to obtain knowledge of their
needs and offer company solutions to meet their strategic goals.
Take full charge of presenting proposals and negotiating contracts.
Demonstrate software, while developing and deploying pilots and workflow for new use cases.
Notable Accomplishments:
Provided assistance with the creation of the first sales strategy into the existing customer base by evaluating customer needs,
offering products and services, and explaining the overall return on investment.
Drove key initiatives, which led in the attainment of the following results within the customer base:
Q1 2014: Closing of the third largest deal;
Q2 2013: Attainment of 110% of quota with the second largest quarter;
Q3 2013: Closing of largest deal of the year; and
Q3 2012: Achievement of record quarter for sales.
Account Manager 2011–2012
Oversaw the development and implementation of a rollout strategy with executive and clinical sponsors within key accounts.
Stayed abreast of the technical aspects of all services, along with overall product roadmap.
Fulfilled a wide-range of duties including:
Execution of account development and retention efforts by fostering customer product adoption through teaching tools and techniques;
Expansion of product utilization and deployment of cloud product;
Preparation of rollout plans and facilitation of education and training;
Building of image sharing network by assisting the customers to receive image electronically from area community hospitals;
Management of large-volume, high-profile academic medical center accounts; and
Development and hosting of webinars with clinicians and administrators.
Notable Accomplishment:
Offered hands-on support with the development and implementation of one of the company’s first image exchange workflows for a well-
known Children’s hospital.
Inside Sales Representative 2010–2011
Identified new business appointments and demonstrations within major academic medical centers.
Worked in collaboration with the team to determine targets and appropriate messaging for outreach.
Notable Accomplishment:
Played an integral role within a new medical cloud technology start-up company by developing its first inside sales strategy,
messaging, and targets.
Shields Magnetic Resonance Imaging (MRI) Computed Tomography (CT) of Rhode Island, Providence, RI
Sales and Marketing Representative 2008–2010
Managed the prospecting, marketing, and closing deals with new physicians groups and private practices to increase MRI and CT imaging
volume, with primary targets including:
Neurologists;
Orthopedics;
Neurosurgeons;
General surgeons;
Oncologists;
Cardiologists;
Gastroenterologists;
Urologists;
Vascular surgeons;
Pediatricians;
Gynecologists; and
Internal medicine.
Notable Accomplishments:
Earned the following recognitions for excellent performance and professionalism:
January and December 2009 Salesperson of the Month and
#5 ranking out of 20 in the year-end of 2009 for overall growth and #1 out of 20 representatives in Q1 2009 for new business
generation.
Provided assistance in the approval of reimbursement for M2S Protocol by Blue Cross & Blue Shield of Rhode Island (BCBSRI).
Successfully transitioned the territory from 20 out of 20 to 3 out of 20 in Jan 2009; center utilization from 62% to 102% in Sep 2008;
and unused slots from 222 to 21 in Oct 2008.
Starkweather & Shepley, East Providence, RI
Account Executive 2005–2008
Proactively performed marketing and selling of new and renewal property and casualty insurance by evaluating coverage for new and
existing commercial accounts.
Notable Accomplishments:
Demonstrated adeptness in consistently achieving and surpassing targeted goals including:
Accomplishment of three out of four quarterly sales goals on a yearly basis during employment;
Maintenance and renewal of 95% of existing commercial accounts, which were the equivalent of approximately $700K in premium;
Overachievement of average test scores during sales training; and
Consistent increase in annual bonus by large percentage.
Led the establishment of a new group program, which was previously untapped.
Other Experience
Amica Insurance Company, Lincoln, RI
Claims Adjuster
Corporate Fitness Exercise Specialist–Healthtrax
Tommycat Productions, Los Angeles, CA
Assistant to Entertainer Tommy Davidson
Sullivan Park, Los Angeles, CA
Internet Assistant
Writers and Artists Agency, Los Angeles, CA
Agent Trainee
Education
Bachelor of Science in Exercise Science: GPA: 3.3/4.0
Varsity Swimming and Outdoor Track
Ithaca College, Ithaca, NY
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