Military Flight Engineer, Service Management, Cust Service Mgt

MARK A. STANFILL

***** ***** **. *** *****, TX 77357

Phone: 936-***-**** ****.***********@*****.***

Summary

To obtain a position in the Aviation career field with a progressive organization offering challenges as well as opportunities for growth and advancement where my past military, international flying experience, technical and management skills may be fully utilized. I have extensive experience in training, organization,, and communications in a technical and customer service environment.

Work History

WAMS / Fortify / Mphasis NOC - Houston, Texas

Aug 2007 – Sept 2015

Service and Escalation Manager

Customer Service Manager

Call Center Operations Manager

Managed Services WAN Engineer

CASE Wireline – Woodward, OK

Aug 2005 – Aug 2007

Tools Specialist on Wireline Truck

Metro Video News – Houston, Texas

Jan 2003 – July 2005

News Videographer

MAS Industries - Houston, Texas

Jan 2002 – Dec 2002

Owner / Operator

Williams / VYVX - Business Media Services - Houston, Texas

Jan 1996 – Dec 2001

Project Coordinator II / Manager / Supervisor

Williams Communications (Wiltel) - Houston, Texas

Feb 1995 – Jan 1996

SNMP Monitoring Engineer / Team Lead

IT Dept. / PC Tech

Staffinders - Houston, Texas

June 1993 – Dec 1994

Instructor for Compaq Computer Corp - High Reliability Soldering and Basic Manufacturing

Computer City Service - Houston, Texas

Feb 1991 - May1993

PC Maintenance Engineer / Team Lead

Digital Equipment Corporation - Tarrytown, New York / Houston, Texas

Mar 1986 – Jan 1991

Field Service Engineer

Center for the Media Arts - New York, New York

Aug 1983 – Mar 1986

Chief Engineer / Supervisor, Audio Department

United States Air Force (MAC) - McChord AFB, Washington

July 1980 – June 1983

Flight Engineer, Lockheed C-141 A/B

United States Air Force (SAC) - Seymour Johnson AFB, North Carolina

Aug 1977 – July 1980

Aerial Gunner and Electronic Warfare Simulators B-52 Bomber

Education

GED – Merced, CA 1978

Full expanded job details available on request or Linkedin site.

Management and Technical Training available on request

Contact this candidate