Engineer Technical Support

John J. Allgaier

*** **** ***** ****** ********, Wisconsin

920-***-**** 920-***-**** ***********@*****.***

Targeting Technical Support Positions

Offering a strong academic background in Information Technology and Communications Engineering combined with proven problem solving and leadership skills.

Consistently recognized for technical troubleshooting skills used to rapidly and cost-effectively resolve challenging technical issues.

Quickly learn and master new technology; equally successful in both team and self-directed settings; and proficient in a range of network protocols, computer systems, languages, tools and troubleshooting methodologies.

Relevant Experience

Chicago Public Schools: Chicago, Illinois from 9/1984 to 5/2010

Substitute Teacher Six years of fulltime teaching experience. High school math and science classes.

Northrop Corporation: Pico Rivera, California from 5/1983 to 10/1983

Systems Engineer II System design and integration of advanced communications systems. Position required working effectively with other engineers using computer aided design tools.

The Digitran Company: Pasadena, California from 2/1983 to 5/1983

Applications Engineer Design and marketing of computer keyboards.

General Dynamics Corporation: San Diego, California from 6/1981 to 2/1983

Systems Engineer Advanced Technology Group Research and development, design support, integration, and testing of advanced communications systems.

Education

University of Illinois at Chicago

B.S. in Electrical Engineering

GPA: 4.2/5.0

Graduated #1 in Engineering Class

Student Government Representative

City Colleges of Chicago

Mathematics and Science Major

Student Award for Academic Excellence

Student Tutor: Provided tutoring service in support of mathematics curriculum

Northeastern Illinois University

Graduate Work in Mathematics Education

Certifications:

Cisco Certified Network Associate(CCNA)

Languages:

Volunteer:

Visual Basic, SQL, Visual C++, Assembler, Cobol

Appleton Public Library, Fox Valley Literacy Council

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