Assistant Administrative

OBJECTIVE

To gain employment for a progressive, organization in a challenging, responsible position with the potential for long-term development and the opportunity to provide highly valued services.

EXPERTISE & EXPERIENCE

Solid organizational, interpersonal and communication skills with the ability to work in a highly demanding environment.. Strong work ethic and able to execute a variety of projects with acumen. Independent worker utilizing initiative and common sense. Results-oriented professional with experience planning and directing executive-level administrative affairs.

Cindy Elbert Insurance Services 2011 Jan – Present

15182 N 75th Avenue, Peoria AZ 85381

Office Manager / Licensed P&C Insurance Agent

Builds relationships with clients to provide specialized personal service

Responsible for all aspects of account management including; communicating with underwriters and insureds with regard to policy questions and coverage changes, collections, certificates, and endorsements.

Manages all direct and agency billing accounts and commission

Recreated a policy and procedure manual

Manages and trains new employees

Heart Institute of Northwest Ohio 2008 Mar – 2010 Aug

951 Commerce Parkway, Lima OH 45804

Contract Administrator / Administrative Assistant

Manages and administers contract relating to quality outcomes

Responsible for all aspects including; governance, board meetings, committees and bookkeeping.

Responsible for office supply, maintenance and inventory.

2008 Realized a 28% savings equal to $6,500 on a three-year contract

2009 Realized a 25% savings equal to $8,000 annually

2010 Realized a 21% savings equal to $2,500 annually

Researched, created, and organized the building fire and evacuation policies and procedures. Executed with the assistance of the local Fire Inspector and Director of Homeland Security.

Created, coordinated and organized the office building maintenance program for the fire alarm, security, AHU’s, chillers, boilers, elevator, fire pump, back-up generator, as well as other building equipment.

Lima Memorial Health System 1999 Aug – 2008 Mar

1001 Bellefontaine Avenue, Lima OH 45804

Assistant to the President

Liaison to the office of the President, Board of Trustees and Corporate Members

Responsible for governance of all Board, Committee Bylaws and regulations

Manages, maintains legal aspects of governance relating to processes, elections and meetings

Provides research and recommends change for process improvement, new programs & services and team building

Created timing and workflow process for position of Assistant to the President

EDUCATION

Arizona Licensed; Property & Casualty

IIAB E&O Seminar Certificate

Tarrant County Junior College; Business Administration / Accounting I & II

Rhodes State College; Dental Hygiene

Napoleon High School

Continuing Education: ADP Training, SkillPath Seminars; Career and Professional Development, Personal Growth and Enrichment, Communication and Negotiation Skills, Unleash Your Potential

COMPUTER SOFTWARE & COMPETENCIES

Microsoft Outlook, Word, Excel, PowerPoint, Calendar Organizers, other program specific software and able to troubleshoot to PC level.

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