“Steve literally hit the ground running...at the SRRF in Long Beach & hasn't looked back since. The BAE Systems & Boeing customers both noted his remarkable ability to go after & resolve long standing test system problems.”
“Steve has made great strides in his technical approach to achieve 100% operational test system status & deserves every bit of credit & respect he has earned during his…tenure.”
-Robert Burtch, Program Manager (BAE Systems)
PROFILE
Currently working as the Field Service Representative at Boeing’s C-17 Aircraft Program Supplier Repair Retest Facility (SRRF), located in Long Beach, CA. Directly works on site providing exceptional customer service, technical expertise, and training for Boeing’s C-17 Aircraft Program. Served with distinction for the United States Army, and is a long-standing Veteran.
EXPERIENCE
BAE Systems
FIELD SERVICE REP/ENGINEERING TECHNOLOGIST SR October 2010 - Present
•Serves as BAE Systems Field Service Representative at the Supplier Repair Retest Facility (SRRF) with the C-17 Program at Boeing facility in Long Beach, California.
•Performs testing, troubleshooting and repairs of highly complex multiple-electronic, electro-mechanical, and optical assemblies using specialized test equipment, schematics, specifications, and drawings.
•Calibrate, repair and maintain test equipment and ensure preventative maintenance schedules are in place.
•Maintains full responsibility of multiple Line Replaceable Units (LRUs) and Test Benches.
•Manages spare parts needed to support continuing usage of critical, high utilization equipment.
•Performs Acceptance Test Procedures (ATPs) on Electronic Flight Control System LRUs for C-17 Aircraft.
•Maintains accurate records for test system configurations, calibrations, repair actions, observed failure trends, and communicating back to appropriate personnel.
•Interface with customers on a daily basis, providing technical guidance and training on production and development programs.
BAE Systems
INTERNATIONAL TECHNICAL SPECIALIST January 2009 – October 2010
•Deployed to the Central Command (CENTCOM) AOR and supported War Fighters as an OCONUS Field Service Representative on the Dismounted Counter Radio Controlled Improvised Explosive Device Electronic Warfare (D-CREW) program.
•Worked in a Technical Lab environment performing inspections, calibrations and testing of RF transmitting systems.
•Inspected and repaired moderately complex assemblies, subassemblies, parts and systems for compliance with specifications and quality assurance practices following blueprints, schematics, and inspection manuals using hand tools and precision testing equipment.
•Provided Training and assistance to the War Fighter in operations, general maintenance, and troubleshooting of Counter Radio Controlled Improvised Explosive Device (CREW) systems to include: DUKE V2/V3, CVRJ, MMBJ, Guardian and Thor III.
•Other duties included acting as Lead Field Service Representative for Regional Command - Southwest West Helmand Province, Afghanistan.
•Established and maintained working relationships with military and government officials by means of military travel to and from Forward Operational Bases.
•Maintained records and accountability of all sensitive items and Theater Property Equipment (TPE) in Iraq and Afghanistan.
United States Army
RADIO COMSEC SECURITY REPAIRER April 2000 – August 2008
•Performed complex troubleshooting procedures and provided technical and procedural assistance to subordinates; tested equipment to localize and diagnose causes of malfunctions; repaired defective components, subassemblies and related cabling.
•Installed and repaired FM Radios and ICOM Radios.
•Repaired electronic equipment, replacing components, and wiring.
•Ensured all test equipment remained operational and calibrated.
•Squad Leader responsible for health, welfare and training of five soldiers.
•Observer Controller/Trainer responsible for training Deploying Army Units on Convoy Live-fire and Weapons Ranges.