Service Representative Insurance
Resume:
JENNIFER GRILL
OBJECTIVE
Admissions Coordinator/ Patient Assessment Coordinator or Referral Coordinator/ Scheduler/ Healthcare Insurance Verifier &Authorizations SUMMARY OF QUALIFICATIONS
* More than 17 years experience in Administrative Healthcare with a clear understanding of hospital, sub-speciality hospital, nursing home and hospice practices.
* Extensive knowledge of healthcare administrative practices and procedures.
* Known for collaboration and teamwork, as well as working independently with minimal to no supervision.
* Knowledge of medicaid; medicare and medical insurance practices, regulations, guideline and procedures.
Experience:
Performs all admitting/registration activities.
Evaluates patients for eligible criteria for hospital admission. Verifies insurance benefits and obtains insurance approval and negotiation of length-of-stay. Liaison between doctors, insurance companies, social workers, case managers and family members. Schedules diagnostic testing and surgeries.
Obtain medical history of potential patient with clear understanding of admission criteria, etc. Conducts facility tours and explains expectations of treatment of care. Able to process referrals; coordinate tasks for continuation of care. Maintain positive relationships with all referral sources; case managers; social workers; insurance case managers; physicians; family members and patients, etc. WORK HISTORY
2013-2015 Patient Care Coordinator Optum Health/ United Health Care 2006-2008 Physical Rehab Liaison HealthSouth Physical Rehabilitation/VOS 2003-2006 Admissions Coordinator Select Specialty Hospital/Downtown 2001-2003 Patient Service Representative Arizona Medical Clinic/Sun City 1997-2000 Scheduler then Supervisor Arizona Medical Clinic/Phoenix EDUCATION
1996 Certificate of Completion/Healthcare Specialist/Transcription-International Business College 15370 W. Jackson Street Goodyear, AZ 85338 T: 623-***-**** email: **********@*****.***
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